Title: Go Pro Popup Causing issues
Last modified: March 22, 2021

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# Go Pro Popup Causing issues

 *  Resolved [sprocker](https://wordpress.org/support/users/sprocker/)
 * (@sprocker)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/go-pro-popup-causing-issues/)
 * When the dashboard is accessed by a Shop Manager they can view the Abandoned 
   carts which is great.
 * When viewing the abandoned carts the shop manager sees the popup asking me to“
   Go Pro” or “Not Now”.
 * When clicking on the “Not Now” the shop manager is directed to this page: wp-
   admin/options.php
 * Which then gives the error: You need a higher level of permission.
    Sorry, you
   are not allowed to manage options for this site.
 * How do I stop this? thanks

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Contributor [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * (@nauriskolats)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/go-pro-popup-causing-issues/#post-14217347)
 * Hi [@sprocker](https://wordpress.org/support/users/sprocker/), Thank you for 
   your message.
    Are you logged in as an Administrator while you are trying to 
   do so?
 *  Thread Starter [sprocker](https://wordpress.org/support/users/sprocker/)
 * (@sprocker)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/go-pro-popup-causing-issues/#post-14217352)
 * no, logged in as Shop Manager 🙂
 *  Plugin Contributor [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * (@nauriskolats)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/go-pro-popup-causing-issues/#post-14217358)
 * Please try that while logged in as Administrator. Shop manager does not have 
   permissions to take this action.
 *  Thread Starter [sprocker](https://wordpress.org/support/users/sprocker/)
 * (@sprocker)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/go-pro-popup-causing-issues/#post-14217369)
 * it closes as Admin, but it is causing issues for the shop manager…
 * He only uses a small screen so he is not able to closes the popup and access 
   the abandoned cart page…
 *  Plugin Contributor [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * (@nauriskolats)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/go-pro-popup-causing-issues/#post-14217377)
 * Ok, thank you for reporting this.
    We will take a look at this issue and see 
   how to lower the permission level so that Shop manager could also be able to 
   submit this popup.
 *  Thread Starter [sprocker](https://wordpress.org/support/users/sprocker/)
 * (@sprocker)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/go-pro-popup-causing-issues/#post-14217381)
 * thanks – all he needs to do is be able to close it down.
 * 🙂
 *  Plugin Contributor [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * (@nauriskolats)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/go-pro-popup-causing-issues/#post-14217405)
 * Thank you for letting us know about this. I will inform you once we have released
   a fix for this.
 *  Plugin Contributor [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * (@nauriskolats)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/go-pro-popup-causing-issues/#post-14246315)
 * Hi [@sprocker](https://wordpress.org/support/users/sprocker/)
    Happy to inform
   that we have just released a new update which includes a fix allowing users with
   a role “Store manager” to close the popup.
 * Thank you for reporting it and helping to squash a bug! 🙂

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Go Pro Popup Causing issues’ is closed to new replies.

 * ![](https://ps.w.org/woo-save-abandoned-carts/assets/icon-256x256.gif?rev=2768009)
 * [CartBounty - Save and recover abandoned carts for WooCommerce](https://wordpress.org/plugins/woo-save-abandoned-carts/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-save-abandoned-carts/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-save-abandoned-carts/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-save-abandoned-carts/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-save-abandoned-carts/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-save-abandoned-carts/reviews/)

## Tags

 * [popup](https://wordpress.org/support/topic-tag/popup/)

 * 8 replies
 * 2 participants
 * Last reply from: [Nauriskolats](https://wordpress.org/support/users/nauriskolats/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/go-pro-popup-causing-issues/#post-14246315)
 * Status: resolved