Title: Go Pro
Last modified: October 15, 2020

---

# Go Pro

 *  Resolved [xx215](https://wordpress.org/support/users/xx215/)
 * (@xx215)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/go-pro-3/)
 * I tried upgrading to the pro version several times but, my card is declined every
   time. I tried 4 different cards so, it seems to be something wrong with the site.

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Author [StaxWP](https://wordpress.org/support/users/staxwp/)
 * (@staxwp)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/go-pro-3/#post-13537161)
 * Hi, We also just added Paypal gateway if that works for you. I am reviewing any
   payment logs and let you know what happened. Thanks
 *  Plugin Author [StaxWP](https://wordpress.org/support/users/staxwp/)
 * (@staxwp)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/go-pro-3/#post-13537187)
 * Also here is more info related to why the payment failed:
 * Decline code:”do_not_honor”
    The card has been declined for an unknown reason.
   The customer needs to contact their card issuer for more information.
 *  Thread Starter [xx215](https://wordpress.org/support/users/xx215/)
 * (@xx215)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/go-pro-3/#post-13537432)
 * Credit Card – The card was declined.
 * Paypal – An error occurred, please try again or try an alternate form of payment
 * I know its not my card or paypal. Ive used both of them today with no problem.
 *  Plugin Author [StaxWP](https://wordpress.org/support/users/staxwp/)
 * (@staxwp)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/go-pro-3/#post-13537480)
 * Very strange, Let me do some more digging. Thanks
 *  Plugin Author [StaxWP](https://wordpress.org/support/users/staxwp/)
 * (@staxwp)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/go-pro-3/#post-13537504)
 * Meanwhile, can you contact your card issuer and see why the transaction fails?
   
   Thanks
 *  Thread Starter [xx215](https://wordpress.org/support/users/xx215/)
 * (@xx215)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/go-pro-3/#post-13537528)
 * Theyre closed rn. It failed on 2 different visas, a venmo card, and paypal account…
 *  Plugin Author [StaxWP](https://wordpress.org/support/users/staxwp/)
 * (@staxwp)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/go-pro-3/#post-13537714)
 * Hi, I talked at Stripe, the payment processor, and they advise not to retry the
   payment since it then will be blocked by them too. First thing to do it to talk
   at your bank and see why they are blocking the transaction. You can contact me
   directly at [hi@staxwp.com](https://wordpress.org/support/topic/go-pro-3/hi@staxwp.com?output_format=md)
   since our discussion can contain personal data.
 * Thanks
 *  Thread Starter [xx215](https://wordpress.org/support/users/xx215/)
 * (@xx215)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/go-pro-3/#post-13537739)
 * I bought an online visa gift card, in case it was my bank. That was also declined.
   Im telling you. The problem is on your end. Why would a visa gift card with a
   $50 balance be declined?
 * After it didnt work, i used that card on something else with no problem.
    -  This reply was modified 5 years, 8 months ago by [xx215](https://wordpress.org/support/users/xx215/).
 *  Plugin Author [StaxWP](https://wordpress.org/support/users/staxwp/)
 * (@staxwp)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/go-pro-3/#post-13537808)
 * I am not saying there is a problem with your card but I am saying to check why
   the bank blocked the transaction so you can ask them to unblock it. It could 
   be because of security checks and multiple options. We haven’t encountered this
   for any recent payment.
    please keep me updated.
 * Thanks
 *  Thread Starter [xx215](https://wordpress.org/support/users/xx215/)
 * (@xx215)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/go-pro-3/#post-13538484)
 * I tried a Visa Gift Card and a Master Card gift card. Theres no bank blocking
   it! I have a mastercard right now with $40 on it. Declined. Theres no security.
   Theres no options.
 *  Plugin Author [StaxWP](https://wordpress.org/support/users/staxwp/)
 * (@staxwp)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/go-pro-3/#post-13543009)
 * Hi, I see your payment went trough. Do you have any info related to the old failed
   payments? Thanks

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Go Pro’ is closed to new replies.

 * ![](https://ps.w.org/stax-buddy-builder/assets/icon-256x256.png?rev=2534986)
 * [BuddyPress Builder for Elementor - BuddyBuilder](https://wordpress.org/plugins/stax-buddy-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stax-buddy-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stax-buddy-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/stax-buddy-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stax-buddy-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stax-buddy-builder/reviews/)

 * 11 replies
 * 2 participants
 * Last reply from: [StaxWP](https://wordpress.org/support/users/staxwp/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/go-pro-3/#post-13543009)
 * Status: resolved