Support » Fixing WordPress » Globaler Header

  • Resolved blogger2

    (@blogger2)


    Hello In Divi with Theme Builder a global header can be created. The menu is then no longer visible. However, the global header cannot be edited,

    The page I need help with: [log in to see the link]

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  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://www.elegantthemes.com/contact/

    Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter blogger2

    (@blogger2)

    Thank you for the quick reply. I purchased the Divi theme through a consultant with support, whom I have now contacted. But I don’t know if I get access, because he has a different e-mail address

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