Title: Global tab error Last modified: January 13, 2024 --- # Global tab error * Resolved [rimkus](https://wordpress.org/support/users/rimkus/) * (@rimkus) * [2 years, 3 months ago](https://wordpress.org/support/topic/global-tab-error/) * I just installed the plugin. I setup a global tab — assigned it to a category. * Then, when I go to Products area.. and filter products via category… the product count for the selected category increased by 1 (incorrect). The Product Description is blank and Word Count shows 0. In the custom tabs area… I see a following error message “There has been a critical error on this website. Please check your site admin email inbox for instructions.”The website still shows the existing product description, even though in the backend shows blank. This error only happens with global tab feature. Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Web Builder 143](https://wordpress.org/support/users/webbuilder143/) * (@webbuilder143) * [2 years, 3 months ago](https://wordpress.org/support/topic/global-tab-error/#post-17341889) * [@rimkus](https://wordpress.org/support/users/rimkus/) Sorry for the inconvenience caused. We are unable to reproduce the issue on our end. In order to investigate further, could you kindly provide the error log and a system status report? * Thread Starter [rimkus](https://wordpress.org/support/users/rimkus/) * (@rimkus) * [2 years, 3 months ago](https://wordpress.org/support/topic/global-tab-error/#post-17342049) * Thanks [@webbuilder143](https://wordpress.org/support/users/webbuilder143/) * Pleas see below: [https://share.zight.com/WnuXwk5z](https://share.zight.com/WnuXwk5z) * [https://lanphiershop.com/system-info.txt](https://lanphiershop.com/system-info.txt) * Thread Starter [rimkus](https://wordpress.org/support/users/rimkus/) * (@rimkus) * [2 years, 3 months ago](https://wordpress.org/support/topic/global-tab-error/#post-17342561) * [@webbuilder143](https://wordpress.org/support/users/webbuilder143/) * Pls see below: * PHP Fatal error: Uncaught Error: Call to a member function get_id() on bool in/ wordpress/plugins/woocommerce-product-addons/6.5.2/includes/admin/class-wc-product- addons-admin.php:657 Stack trace: #0 /wordpress/core/6.4.2/wp-includes/class- wp-hook.php(324): WC_Product_Addons_Admin->panel(”) #1 /wordpress/core/6.4.2/ wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #2 /wordpress/ core/6.4.2/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /wordpress/ plugins/woocommerce-accelerated-frequency/8.5.0.41/includes/admin/meta-boxes/ views/html-product-data-panel.php(54): do_action(‘woocommerce_pro…’) #4 /wordpress/ plugins/woocommerce-accelerated-frequency/8.5.0.41/includes/admin/meta-boxes/ class-wc-meta-box-product-data.php(33): include(‘/wordpress/plug…’) #5 /wordpress/ core/6.4.2/wp-admin/includes/template.php(1456): WC_Meta_Box_Product_Data::output( Object(WP_Post), Array) #6 /wordpress/core/6.4.2/wp-admin/edit-form-advanced. php(714): do_meta_boxes(Object(WP_Screen), ‘normal’, Object(WP_Post)) #7 /wordpress/ core/6.4.2/wp-admin/post.php(206): require(‘/wordpress/core…’) #8 {main} thrown in /wordpress/plugins/woocommerce-product-addons/6.5.2/includes/admin/class-wc- product-addons-admin.php on line 657 * Thread Starter [rimkus](https://wordpress.org/support/users/rimkus/) * (@rimkus) * [2 years, 3 months ago](https://wordpress.org/support/topic/global-tab-error/#post-17342617) * ```wp-block-code Pls see below the error log. If I disable "Woo Product Add-ons" then the error disappears. Message PHP Fatal error: Uncaught Error: Call to a member function get_id() on bool in /wordpress/plugins/woocommerce-product-addons/6.5.2/includes/admin/class-wc-product-addons-admin.php:657 Stack trace: #0 /wordpress/core/6.4.2/wp-includes/class-wp-hook.php(324): WC_Product_Addons_Admin->panel('') #1 /wordpress/core/6.4.2/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #2 /wordpress/core/6.4.2/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /wordpress/plugins/woocommerce-accelerated-frequency/8.5.0.41/includes/admin/meta-boxes/views/html-product-data-panel.php(54): do_action('woocommerce_pro...') #4 /wordpress/plugins/woocommerce-accelerated-frequency/8.5.0.41/includes/admin/meta-boxes/class-wc-meta-box-product-data.php(33): include('/wordpress/plug...') #5 /wordpress/core/6.4.2/wp-admin/includes/template.php(1456): WC_Meta_Box_Product_Data::output(Object(WP_Post), Array) #6 /wordpress/core/6.4.2/wp-admin/edit-form-advanced.php(714): do_meta_boxes(Object(WP_Screen), 'normal', Object(WP_Post)) #7 /wordpress/core/6.4.2/wp-admin/post.php(206): require('/wordpress/core...') #8 {main} thrown in /wordpress/plugins/woocommerce-product-addons/6.5.2/includes/admin/class-wc-product-addons-admin.php on line 657 Timestamp 2024-01-14T20:52:13.000Z Kind plugins Name woocommerce-product-addons File /wordpress/plugins/woocommerce-product-addons/6.5.2/includes/admin/class-wc-product-addons-admin.php Line 657 ``` * Plugin Author [Web Builder 143](https://wordpress.org/support/users/webbuilder143/) * (@webbuilder143) * [2 years, 2 months ago](https://wordpress.org/support/topic/global-tab-error/#post-17347933) * Hi [@rimkus](https://wordpress.org/support/users/rimkus/), As you mentioned above, the error is being produced by a different plugin. Is the error occurring only when our plugin is used in conjunction with the other plugin? If so, kindly provide the download link for the other plugin. * Thread Starter [rimkus](https://wordpress.org/support/users/rimkus/) * (@rimkus) * [2 years, 2 months ago](https://wordpress.org/support/topic/global-tab-error/#post-17355065) * Hi [@webbuilder143](https://wordpress.org/support/users/webbuilder143/) * This is the plugin that causing error with your plugin. It’s WooCommerce’s plugging for ad-on * [https://woo.com/products/product-add-ons/](https://woo.com/products/product-add-ons/) * Thread Starter [rimkus](https://wordpress.org/support/users/rimkus/) * (@rimkus) * [2 years, 2 months ago](https://wordpress.org/support/topic/global-tab-error/#post-17355683) * Your plugin is easy to use and offers powerful features. As I of now, I have disabled Woo’s Product Add-Ons. Pls fix this issue. Thanks. * [https://woo.com/products/product-add-ons](https://woo.com/products/product-add-ons) * Plugin Author [Web Builder 143](https://wordpress.org/support/users/webbuilder143/) * (@webbuilder143) * [2 years, 2 months ago](https://wordpress.org/support/topic/global-tab-error/#post-17358778) * Hi [@rimkus](https://wordpress.org/support/users/rimkus/), We sincerely apologize; the specified plugin is a premium plugin. Currently, we operate on a non-profit basis, making it impractical for us to verify compatibility with that plugin. Alternatively, we recommend reaching out to the plugin developer and requesting a compatibility update from their end. Thank you for your understanding. * Thread Starter [rimkus](https://wordpress.org/support/users/rimkus/) * (@rimkus) * [2 years, 2 months ago](https://wordpress.org/support/topic/global-tab-error/#post-17389111) * [@webbuilder143](https://wordpress.org/support/users/webbuilder143/), * FYI – your plugin is also conflicting with the **Facebook for WooCommerce** free plugin. Same error. * [https://github.com/woocommerce/facebook-for-woocommerce/](https://github.com/woocommerce/facebook-for-woocommerce/) * Plugin Author [Web Builder 143](https://wordpress.org/support/users/webbuilder143/) * (@webbuilder143) * [2 years, 2 months ago](https://wordpress.org/support/topic/global-tab-error/#post-17396772) * [@rimkus](https://wordpress.org/support/users/rimkus/), * Thank you for providing the information. We have reviewed the plugin but were unable to replicate the issue. It’s possible that we may have overlooked something. If you wouldn’t mind, could you please share the error message, including the line number and filename, as you did previously? * Thread Starter [rimkus](https://wordpress.org/support/users/rimkus/) * (@rimkus) * [2 years, 2 months ago](https://wordpress.org/support/topic/global-tab-error/#post-17420403) * [@webbuilder143](https://wordpress.org/support/users/webbuilder143/), * I recently switched hosting service and the above error disappeared. The above errors occurred when I was hosting the website at WordPress.com. * Plugin Author [Web Builder 143](https://wordpress.org/support/users/webbuilder143/) * (@webbuilder143) * [2 years, 1 month ago](https://wordpress.org/support/topic/global-tab-error/#post-17425664) * [@rimkus](https://wordpress.org/support/users/rimkus/), Thank you for the information. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Global tab error’ is closed to new replies. * ![](https://ps.w.org/wb-custom-product-tabs-for-woocommerce/assets/icon-256x256. png?rev=2232277) * [Custom Product tabs for WooCommerce](https://wordpress.org/plugins/wb-custom-product-tabs-for-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/wb-custom-product-tabs-for-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/wb-custom-product-tabs-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/wb-custom-product-tabs-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wb-custom-product-tabs-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wb-custom-product-tabs-for-woocommerce/reviews/) ## Tags * [woocommerce tabs](https://wordpress.org/support/topic-tag/woocommerce-tabs/) * [wordpress hosting](https://wordpress.org/support/topic-tag/wordpress-hosting/) * 12 replies * 2 participants * Last reply from: [Web Builder 143](https://wordpress.org/support/users/webbuilder143/) * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/global-tab-error/#post-17425664) * Status: resolved