Title: Glitches
Last modified: February 21, 2023

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# Glitches

 *  Resolved [prplebuterfly](https://wordpress.org/support/users/prplebuterfly/)
 * (@prplebuterfly)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/glitches-4/)
 * Hello, I have just added Mail Mint to my site and I’m wondering if I’ve done 
   the setup incorrectly. I created an automation to add new contacts into my list
   upon purchase of a product, but when I test it out, nothing is working. I don’t
   see the new contact in my list, there is nothing in the tag, and I did not receive
   the email. Is there a setting that I need to update to fully connect Mail Mint
   and WooCommerce that I missed? Thank you for your help in this matter.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/)
 * (@cssultan)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/glitches-4/#post-16493610)
 * Hi [@prplebuterfly](https://wordpress.org/support/users/prplebuterfly/) , can
   you provide us with a screenshot of the automation flow you used?
 * Also, can you check if the order status is “Completed” or some other status?
 * Do get back to us and we will assist you.
 * Thanks.
 *  Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/)
 * (@cssultan)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/glitches-4/#post-16498811)
 * Hi [@prplebuterfly](https://wordpress.org/support/users/prplebuterfly/) , I was
   following up to see if you were able to find a solution. If not, do get back 
   to us here.
 * Thanks.
 *  Plugin Support [C S Sultan](https://wordpress.org/support/users/cssultan/)
 * (@cssultan)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/glitches-4/#post-16512182)
 * Hi [@prplebuterfly](https://wordpress.org/support/users/prplebuterfly/) , since
   we haven’t heard from you for a while, we presume your issue was resolved.
 * We are marking this thread as resolved for now.
 * Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Glitches’ is closed to new replies.

 * ![](https://ps.w.org/mail-mint/assets/icon-256X256.gif?rev=2927321)
 * [Mail Mint - Email Marketing, Newsletter, Email Automation & WooCommerce Emails](https://wordpress.org/plugins/mail-mint/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mail-mint/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mail-mint/)
 * [Active Topics](https://wordpress.org/support/plugin/mail-mint/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mail-mint/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mail-mint/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [C S Sultan](https://wordpress.org/support/users/cssultan/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/glitches-4/#post-16512182)
 * Status: resolved