Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » Give/Stripe: “Cardholder Name” only visible card-related field

  • Resolved jgf

    (@jgf)


    After updates and connecting to Stripe, the Give donation form doesn’t display credit card-related fields correctly. The “Cardholder Name” field is the only one that’s visible and working. Please help, thanks.

    The page I need help with: [log in to see the link]

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  • Plugin Support Ben Meredith

    (@benmeredithgmailcom)

    Hi there,

    It looks like on that site you’ve completely disabled GiveWP’s stylesheets, and nothing is displaying correctly. To resolve this issue, navigate to Donations > Settings > Display Options and ensure that GiveWP’s styles are enabled (save the settings at the bottom of the page).

    That setting is designed for developers/designers who want to write their own styles to be able to do so.

    That should resolve things. We’re here if you need anything else!

    • This reply was modified 2 months, 2 weeks ago by Ben Meredith. Reason: typos

    Thanks! “Default GiveWP Styles” was enabled already, but “Floating labels” was not. After I enabled “Floating labels,” it fixed the problem.

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