Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » GiveWP plugin slows down / hangs admin post edit page

  • Resolved oliamwright

    (@oliamwright)


    For some reason Give Plugin locks up / hangs / slows down my admin post edit page… Takes about 20 seconds to load. then it locks the browser then another 20 seconds to load again then locks the browser again.

    This happens on every wordpress installation I have with GiveWP. When I disable the Give plugin across all sites, the admin post edit page loads in a second or so.

    Not sure what to do…

    • This topic was modified 1 week, 1 day ago by oliamwright.
    • This topic was modified 1 week, 1 day ago by oliamwright.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Do you have many thousands of donors? I noticed this problem. Basically, when you have a lot of donations (typically tens of thousand or more entries), MySQL/MariaDB gets overloaded with queries.

    I think you might be able to fix this by disabling Sequential Ordering and re-importing donations. Sequential Ordering performs a query for each and every donation every time the admin dashboard is loaded.

    If this doesn’t solve it, GiveWP has a much deeper issue that will only get worse with the more donations you receive. An issue that requires code refactoring for more efficient SQL queries. I had this issue with “Pending” donations so I removed them and disabled Sequential Ordering and everything has been ok since.

    Note: I have no connection to GiveWP, just sharing my experience.

    Plugin Contributor Ben Meredith

    (@benmeredithgmailcom)

    Hi @oliamwright and @kw11

    Aside from the “many donations” theory (which, by the way, we are planning in version 2.10 to spend some time refactoring those SQL queries, and if you are interested you can see that work happening over at our GiveWP GitHub repo) I’ll need a way to be able to replicate what you are seeing. I have several test sites, all of which load in well under 20 seconds on all admin pages.

    Is there a common theme or something else that I can reproduce this issue?

    We’re more than happy to dig in here, but it starts with being able to replicate a problem.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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