give plugin its not showing in the admin panel

  • Resolved steadygates

    (@steadygates)


    6 years, 3 months ago

    When i moved my site from the local host to a live server (Blue host) using all in one plugin, my give plugin dis appeared and all its forms and its not showing in the admin panel but when i check the installed plugins, i see it there, now what can i do about it.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    6 years, 3 months ago

    I’d suggest contacting Blue Host about that. It sounds a bit like maybe a propagation issue. It might resolve itself.

    Or, potentially the migration just didn’t quite finish completely. If your whole database got migrated correctly, you could go to the Plugins screen, deactivate and delete Give, then install it again from “Plugins > Add New” and all your data should still be there.

    Let me know how it goes.

    Thread Starter steadygates

    (@steadygates)

    6 years, 3 months ago

    The Blue Host people told me that the only option is to contact plugin provider and report the issue they are able to assist you with this concern.

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    6 years, 3 months ago

    Please reach out to us via our contact form:
    https://givewp.com/contact-us

    Choose the option “You asked me to reach out to you here” and provide a link to this support page and ask for me. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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