Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » Give Donor registrations

  • We’ve had an influx of new (bogus) user registrations. I couldn’t figure where they were coming from until I looked at our Users in the main dashboard. They’re all tagged Give Donor. How would this happen? They aren’t actually donating. Is there a form that someone could just register on?

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  • Plugin Contributor Ben Meredith

    (@benmeredithgmailcom)

    Hi @joliemarie

    It’s hard to know exactly what is going on here without some more context. This could be something to do with GiveWP, or it could be a general registration SPAM issue that just happens to have these faux-users selecting the “Give Donor” user role.

    When you navigate to Donations > Donors are all of those fake donors showing up in the list? Also, are there any pending donations from them in the list at Donations > Donations?

    We’re happy to get to the bottom of this.

    Thanks! I see them under the list of Donors. They all donated $0. I don’t think that’s an option on any of our donations forms. Our website is cherabfoundation.org

    When looking at our donations, I realized that they are initiating a donation through paypal, so it’s registering as a pending donation.

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