Support » Plugin: Gitium » Gitium causes “sql server has gone away”

  • when running gitium – amost immediately afte rI merge and commit, the ssql server fails every time i atempt to connect to the wp backend. This rbings down all apps on my server (a HUGE issue).

    I’d like to work with my hosting company to resolve this. Can you please tell me why this might be happening?

    It hasn’t happened with any of my other sites.
    I do have wordfence installed. I am hosted on Cloudways.

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  • Plugin Author Presslabs


    Hello there,

    Thank you for reporting this issue. We highly appreciate your feedback.

    It is a very unusual issue since Gitium does not interact with the database and should not affect its stability.

    Can you enable WP Debug and set the PHP error log level to debug also so you can submit us the error log here or by opening an issue on our GitHub plugin page here:

    Also, this can be a compatibility issue between this plugin and another one. Can you try disabling your plugins or at least the ones you think might cause this incompatibility like Wordfence and try again?

    Best regards,
    Cristi Uibar
    Presslabs Engineering Team

Viewing 1 replies (of 1 total)
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