Gift recipient getting multiple emails

  • Resolved Amanda Lucas

    (@alucas36)


    4 years, 6 months ago

    Hi
    Been testing this out on a dev shop. I have got 12 emails so far after purchasing one voucher – all with the same code and they are a few minutes apart.

    Please advise on this.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author pimwick

    (@pimwick)

    4 years, 6 months ago

    Hi Amanda, it sounds like something is queuing and triggering the email multiple times. We use the built in WooCommerce Transactional Email System. Can you try disabling this for the Gift Card email and let me know if it resolves the issue?

    Click on Pimwick Plugins -> PW Gift Cards -> Settings -> Uncheck the box that says “Use WooCommerce Transactional Email” and click Save Changes.

    Plugin Author pimwick

    (@pimwick)

    4 years, 5 months ago

    Marking this thread as resolved since we haven’t heard back. Let us know if you need anything else!

Viewing 2 replies - 1 through 2 (of 2 total)
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