Gift Cards Recipient Email

  • Resolved euniceha

    (@euniceha)


    2 years, 7 months ago

    Dear Support,
    I am using the free version of Gift Cards and have set up according to document. When I create a test order to purchase a Gift Card, the recipient of the gift does not receive an email to say that they have received the gift.

    In the above link to the site I show a screenshot of the woocommerce email settings to show that I have enabled email notifications for recipient.

    Thank you so much for your help, in advance. Your team is amazing <3

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter euniceha

    (@euniceha)

    2 years, 7 months ago

    The order marked as “processing” does not trigger a recipient email – only an order marked as “completed” sends a notification. Thank you!

    Plugin Support Christian Rodríguez

    (@christianrh)

    2 years, 7 months ago

    Hello there,

    hope you are doing well 🙂

    Yes, order status must be ‘completed’.

    If you need anything else in the future feel free to open another topic.

    Have a good day!

    Thread Starter euniceha

    (@euniceha)

    2 years, 7 months ago

    Thank you so much – you too!

Viewing 3 replies - 1 through 3 (of 3 total)
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