Support » Plugin: Popup Maker - Popup Forms, Opt-ins & More » GForm doesnt refresh on submit

  • Resolved celebrantplanner

    (@celebrantplanner)


    I have a pop up with a gravity form,enabled via a button in Divi. After submitting the form once, the confirmation text appears fine. When I go to add another record using the same form/button, the confirmation from the previous entry displays again, and doesn’t display a refreshed form.

    I have automatically refresh form set for 5 seconds, also Close Popup ticked with a delay of 5 seconds in the GF settings.

    How can I clear the confirmation text and load a new form on every click of the button?

    The page I need help with: [log in to see the link]

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  • Plugin Author danieliser

    (@danieliser)

    @celebrantplanner – How are you “automatically refreshing” the form? Is that another addon for Gravity Forms? In general GForms are not resettable because the confirmation text replaces the form.

    I think there are plugins that offer that though possibly. But if your already using one, you may need to check with them why it’s not working as expected.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin or support.

    If you still need help please message us directly at https://wppopupmaker.com/support/.

    • This reply was modified 4 weeks, 1 day ago by danieliser.
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