• Resolved tlozano

    (@tlozano)


    Hi, thanks for your plugin. I use it and appreciate it, but I have a small issue: when the Gravity Forms antispam honeypot field is enabled and a form is considered spam, sometimes the contact is sent to Mailerlite as a new contact (or the name changes if the email is registered, for example, if they use the admin email). Can I filter this field or discard these forms?

    Thank You

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor David Perez

    (@davidperez)

    Hello! We will check it out!

    Plugin Contributor David Perez

    (@davidperez)

    Hello, I’ve tested with honeypot and it does not process the entry and send to the CRM. Could you give more context?

    Thread Starter tlozano

    (@tlozano)

    ok, I have a form with Gravity Forms, ans the honeypot is actived, some one uses this form and the data goes to spam (because is honeypot active), but the data goes to MilerLite as new contact.

    I have problems with bots.

    Can I do anymore?

    Thank you

    Plugin Contributor David Perez

    (@davidperez)

    Hello, It can’t be the honeypot. Do you have a Spam filter plugin? Which one?

    Thread Starter tlozano

    (@tlozano)

    humm, I can test it….
    I have Akismet Anti-spam: and WP Cerber… I could disable it and test it… but I dont known how can I use (activate) the honeypot.

    Thank you

    Plugin Contributor David Perez

    (@davidperez)

    I think that the problem is with antispam. I’ll check it in my end.

    Thread Starter tlozano

    (@tlozano)

    I was doing test. I disabled ajax into the form and disabled the wp-cerber and Akismet pluging, then I forced the spam detection into my form (I have a honeypot field, (input_5) and from console I did document.querySelector(‘input[name=”input_5″]’).value = ‘prueba_spam’;

    Then the form is treated as Spam (Goes to the spam folder into GF), but the data goes to Mailerlite. I tested it with my own email address and fill a randon name (test4), when the form is send, it goes to Spam folder into GF and into MailerLite my contact name was changed from my name to test4, so it is transfering the data to ML when the form is detected as Spam.

    I think that when the form is detected as spam, it should not be sent to Mailerlite. I can do more test is you want.

    Thank you

    • This reply was modified 11 months, 1 week ago by tlozano.
    Thread Starter tlozano

    (@tlozano)

    Sorry, my Gravity Forms is Versión 2.9.11.1 and FormsCRM is Versión 4.0.3

    Plugin Contributor David Perez

    (@davidperez)

    Ok, I’ll test it in my local environment, and I’ll tell you…

    Thread Starter tlozano

    (@tlozano)

    Ok, I’ve found the problem, and it’s not your plugin; my sincere apologies.
    Since I need people who subscribe via the form to be activated in Mailer Lite, even if that person unsubscribed some time ago, I have a code that forces the email to be reactivated (and subsequently adds the specific group to start the automation), since the user agrees to be part of the distribution list in the form itself. Since FromsCRM isn’t capable of doing this, I have a custom code with code snipped that does it, and this was the problem: it didn’t take into account whether it was spam or not… In any case, it would be a very good feature to be able to re-subscribe a user who had previously unsubscribed. And re-entering the target group even if they’re already in it (for example, someone enters a registration form that sends them an email, but the user unsubscribes, only to resubscribe a few weeks later… currently, they don’t do anything, but they should resubscribe and re-enter the target group for the automation to trigger).

    Thank you very much for everything, and sorry for not seeing this sooner.

    Plugin Contributor David Perez

    (@davidperez)

    Thanks for the explanation. I’ll add it to the roadmap.

    Feel free to add your review of the plugin. It helps with future development.

Viewing 11 replies - 1 through 11 (of 11 total)

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