Title: Getting White Screen
Last modified: June 11, 2021

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# Getting White Screen

 *  Resolved [ingharic](https://wordpress.org/support/users/ingharic/)
 * (@ingharic)
 * [5 years ago](https://wordpress.org/support/topic/getting-white-screen/)
 * When I activate the Amazon Pay plugin I can use the WordPress Dashboard but the
   actual front end of the website has a white screen with no errors.
 * I have deactivated all other plugins and there are no conflicts.
 * Regards
 * Richard
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgetting-white-screen%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [5 years ago](https://wordpress.org/support/topic/getting-white-screen/#post-14545688)
 * Hey [@ingharic](https://wordpress.org/support/users/ingharic/)
 * Hope you are doing well!
 * Do you have any logs to check?
 * Best,
    Christian
 *  Thread Starter [ingharic](https://wordpress.org/support/users/ingharic/)
 * (@ingharic)
 * [5 years ago](https://wordpress.org/support/topic/getting-white-screen/#post-14558300)
 * 2021-06-10T15:39:08+00:00 CRITICAL Uncaught Exception: Unable to load file: in/
   home/goalbizco/dan.goalbiz.co.uk/wp-content/plugins/woocommerce-gateway-amazon-
   payments-advanced/vendor/amzn/amazon-pay-api-sdk-php/Amazon/Pay/API/Client.php:
   412
    Stack trace: #0 /home/goalbizco/dan.goalbiz.co.uk/wp-content/plugins/woocommerce-
   gateway-amazon-payments-advanced/vendor/amzn/amazon-pay-api-sdk-php/Amazon/Pay/
   API/Client.php(379): Amazon\Pay\API\Client->setupRSA() #1 /home/goalbizco/dan.
   goalbiz.co.uk/wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/
   includes/class-wc-amazon-payments-advanced-api.php(321): Amazon\Pay\API\Client-
   >generateButtonSignature(‘{“storeId”:”amz…’) #2 /home/goalbizco/dan.goalbiz.co.
   uk/wp-content/plugins/woocommerce-gateway-amazon-payments-advanced/includes/class-
   wc-gateway-amazon-payments-advanced.php(165): WC_Amazon_Payments_Advanced_API::
   get_create_checkout_session_config() #3 /home/goalbizco/dan.goalbiz.co.uk/wp-
   includes/class-wp-hook.php(292): WC_Gateway_Amazon_Payments_Advanced->scripts(”)#
   4 /home/goalbizco/d in /home/goalbizco/dan.goalbiz.co.uk/wp-content/plugins/woocommerce-
   gateway-amazon-payments-advanced/vendor/amzn/amazon-pay-api-sdk-php/Amazon/Pay/
   API/Client.php on line 412
 *  Thread Starter [ingharic](https://wordpress.org/support/users/ingharic/)
 * (@ingharic)
 * [5 years ago](https://wordpress.org/support/topic/getting-white-screen/#post-14558307)
 * Thanks Christian and yes I am well and hope you are too.
 *  Plugin Support [Diego B](https://wordpress.org/support/users/diegobarle/)
 * (@diegobarle)
 * [5 years ago](https://wordpress.org/support/topic/getting-white-screen/#post-14560117)
 * Hi [@ingharic](https://wordpress.org/support/users/ingharic/)
 * Hope you are doing fine!
 * Could you please confirm if you have Wordfence in your site?
 * Regards!
    Diego
 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/getting-white-screen/#post-14587572)
 * Hey there,
 * Since we haven’t heard back from the OP in a while, I’m going to mark this as
   resolved – if you have any further questions, you can start a new thread.
 * Best,
    Christian

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Getting White Screen’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-amazon-payments-advanced/assets/icon-
   256x256.png?rev=3193173)
 * [Amazon Pay for WooCommerce](https://wordpress.org/plugins/woocommerce-gateway-amazon-payments-advanced/)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/reviews/)

## Tags

 * [apple pay](https://wordpress.org/support/topic-tag/apple-pay/)

 * 5 replies
 * 3 participants
 * Last reply from: [Christian](https://wordpress.org/support/users/christian1983/)
 * Last activity: [4 years, 12 months ago](https://wordpress.org/support/topic/getting-white-screen/#post-14587572)
 * Status: resolved