Title: Getting update error Last modified: August 19, 2020 --- # Getting update error * Resolved [needmystyle](https://wordpress.org/support/users/needmystyle/) * (@needmystyle) * [5 years, 7 months ago](https://wordpress.org/support/topic/getting-update-error-3/) * Receiving the following message even though the latest woocommerce is installed( 4.4.1) * β€œWooCommerce Product SKU Generator is inactive. This plugin requires WooCommerce 3.0.9 or newer. Please update WooCommerce or run the WooCommerce database upgrade.” Viewing 5 replies - 1 through 5 (of 5 total) * [Julie Martin](https://wordpress.org/support/users/julieskyverge/) * (@julieskyverge) * [5 years, 7 months ago](https://wordpress.org/support/topic/getting-update-error-3/#post-13289060) * Hey [@needmystyle](https://wordpress.org/support/users/needmystyle/)! * Thanks so much for reaching out to us, I appreciate it. πŸ™‚ * Would you please be able to paste your system status so I can get a better idea of what might be going on? You can grab it by going to: * **WooCommerce > Status**Β and clicking onΒ **Get system report**. * Thank you very much! * Julie πŸ™‚ SkyVerge * Thread Starter [needmystyle](https://wordpress.org/support/users/needmystyle/) * (@needmystyle) * [5 years, 7 months ago](https://wordpress.org/support/topic/getting-update-error-3/#post-13310108) * Hello Julie , * it seemed that it was a plugin conflict which has now been resolved but never the less here is the status report. * ``` ### WordPress Environment ### WordPress address (URL): https://needmystyle.com Site address (URL): https://needmystyle.com WC Version: 4.4.1 REST API Version: βœ” 1.0.15 WC Blocks Version: βœ” 3.1.0 Action Scheduler Version: βœ” 3.1.6 WC Admin Version: βœ” 1.4.0 Log Directory Writable: βœ” WP Version: 5.5 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: βœ” Language: en_US External object cache: βœ” ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.3.21 PHP Post Max Size: 64 MB PHP Time Limit: 100 PHP Max Input Vars: 1000 cURL Version: 7.62.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 5.5.5-10.2.32-MariaDB-cll-lve Max Upload Size: 64 MB Default Timezone is UTC: βœ” fsockopen/cURL: βœ” SoapClient: βœ” DOMDocument: βœ” GZip: βœ” Multibyte String: βœ” Remote Post: βœ” Remote Get: βœ” ### Database ### WC Database Version: 4.4.0 WC Database Prefix: wp_ Total Database Size: 270.46MB Database Data Size: 201.94MB Database Index Size: 68.52MB wp_woocommerce_sessions: Data: 1.89MB + Index: 0.06MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 1.41MB + Index: 0.71MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 10.06MB + Index: 6.77MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 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wp_yith_wcwl_lists: Data: 0.25MB + Index: 0.17MB + Engine InnoDB wp_yoast_indexable: Data: 11.52MB + Index: 6.48MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_yoast_seo_meta: Data: 0.49MB + Index: 0.43MB + Engine MyISAM ### Post Type Counts ### afterpay_quote: 93 attachment: 10356 custom_css: 5 customize_changeset: 20 cwginstocknotifier: 5334 GOTMLS_quarantine: 1 home_slider: 1 jetpack_migration: 2 jp_sitemap: 1 jp_sitemap_master: 1 mts_notification_bar: 1 nav_menu_item: 12 nectar_slider: 1 nivoslider: 1 oembed_cache: 2 page: 12 pf_contact: 1 popup: 1 popup_theme: 6 post: 2 product: 1095 product_variation: 5275 revision: 62 shop_coupon: 27 shop_order: 5432 shop_order_refund: 138 slide: 1 spucpt: 1 themefusion_elastic: 1 wcct_countdown: 3 woo_discount: 1 wpcf7_contact_form: 1 ywtm_tab: 1 ### Security ### Secure connection (HTTPS): βœ” Hide errors from visitors: βœ” ### Active Plugins (24) ### Afterpay Gateway for WooCommerce: by Afterpay – 2.1.6 – Installed version not tested with active version of WooCommerce 4.4.1 Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 1.9.9 – Installed version not tested with active version of WooCommerce 4.4.1 Anti-Spam by CleanTalk: by Π‘leanTalk – 5.144 Code Snippets: by Code Snippets Pro – 2.14.0 Contact Form 7: by Takayuki Miyoshi – 5.2.1 Easyship: by Easyship – 0.8.2 Enable jQuery Migrate Helper: by The WordPress Team – 1.0.1 Gutenberg: by Gutenberg Team – 8.8.0 WPBakery Page Builder: by Michael M - WPBakery.com – 6.2.0 LiteSpeed Cache: by LiteSpeed Technologies – 3.3.1 Pixel Caffeine: by AdEspresso – 2.1.3 – Installed version not tested with active version of WooCommerce 4.4.1 Shopkeeper Extender: by GetBowtied – 1.6.5 ShortPixel Image Optimizer: by ShortPixel – 4.20.1 Advanced Shipment Tracking for WooCommerce: by zorem – 3.0.9 – Installed version not tested with active version of WooCommerce 4.4.1 Woo Custom Fee: by WooExtend – 1.7 – Installed version not tested with active version of WooCommerce 4.4.1 Braintree For WooCommerce: by Payment Plugins support@paymentplugins.com – 3.2.5 Woocommerce Table Rate Shipping: by JEM Plugins – 2.0.9 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce PDF Invoices: by Bas Elbers – 3.1.1 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce Product SKU Generator: by SkyVerge – 2.4.5 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce: by Automattic – 4.4.1 Yoast SEO: by Team Yoast – 14.8.1 WP Mail SMTP: by WPForms – 2.3.1 YITH WooCommerce Tab Manager: by YITH – 1.2.23 YITH WooCommerce Wishlist: by YITH – 3.0.13 ### Inactive Plugins (37) ### Ajax add to cart for WooCommerce: by QuadLayers – 1.1.4 – 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– Network enabled WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.6.0 WooCommerce QuadPay Gateway: by QuadPay – 1.3.4 – Installed version not tested with active version of WooCommerce 4.4.1 WooCommerce Services: by Automattic – 1.24.1 – Installed version not tested with active version of WooCommerce 4.4.1 WOOCS - WooCommerce Currency Switcher: by realmag777 – 2.3.1 – Installed version not tested with active version of WooCommerce 4.4.1 WOOF - WooCommerce Products Filter: by realmag777 – 2.2.4 – Installed version not tested with active version of WooCommerce 4.4.1 Woo Out Of Stock Products: by Andrew Gunn – 2.3 – Installed version not tested with active version of WooCommerce 4.4.1 WP Fastest Cache: by Emre Vona – 0.9.0.9 WP Fastest Cache Premium: by Emre Vona – 1.5.8 WP Notification Bars: by MyThemeShop – 1.0.5 WP SlimStat - IP Address Fix: by WP Slimstat – 1.7.2 Yoast Test Helper: by Team Yoast – 1.8 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: object-cache.php ### Settings ### API Enabled: βœ” Force SSL: βœ” Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: βœ” ### WC Pages ### Shop base: #3814 - /shop/ Cart: #4286 - /cart/ Checkout: #4287 - /checkout/ My account: #4288 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Shopkeeper Child Version: 1.0 Author URL: http:%20//www.getbowtied.com/ Child Theme: βœ” Parent Theme Name: Shopkeeper Parent Theme Version: 2.9.32 Parent Theme Author URL: https://www.getbowtied.com/ WooCommerce Support: βœ” ### Templates ### Overrides: shopkeeper/woocommerce/archive-product.php shopkeeper/woocommerce/checkout/form-coupon.php shopkeeper/woocommerce/checkout/form-login.php shopkeeper/woocommerce/content-product.php shopkeeper/woocommerce/content-single-product.php shopkeeper/woocommerce/global/quantity-input.php shopkeeper/woocommerce/global/sidebar.php shopkeeper/woocommerce/global/wrapper-end.php shopkeeper/woocommerce/global/wrapper-start.php shopkeeper/woocommerce/myaccount/form-login.php shopkeeper/woocommerce/single-product/add-to-cart/simple.php shopkeeper/woocommerce/single-product/product-image.php shopkeeper/woocommerce/single-product/product-thumbnails.php shopkeeper/woocommerce/single-product/tabs/tabs.php shopkeeper/woocommerce/single-product.php ### Action Scheduler ### Canceled: 6 Oldest: 2020-08-02 22:36:34 -0500 Newest: 2020-08-22 08:11:04 -0500 Complete: 20,238 Oldest: 2020-07-25 22:13:15 -0500 Newest: 2020-08-25 05:48:39 -0500 Failed: 1,753 Oldest: 2019-10-12 17:11:08 -0500 Newest: 2020-05-28 11:12:58 -0500 Pending: 1 Oldest: 2020-08-25 06:03:39 -0500 Newest: 2020-08-25 06:03:39 -0500 ``` * [Julie Martin](https://wordpress.org/support/users/julieskyverge/) * (@julieskyverge) * [5 years, 7 months ago](https://wordpress.org/support/topic/getting-update-error-3/#post-13319922) * Hey [@needmystyle](https://wordpress.org/support/users/needmystyle/)! * Thanks so much for that. So pleased that you were able to figure out it was a plugin conflict. I’d love to know which plugin was causing the issue, if you don’t mind. Would you please be able to share that with me? * Thank you! * Julie πŸ™‚ SkyVerge * Thread Starter [needmystyle](https://wordpress.org/support/users/needmystyle/) * (@needmystyle) * [5 years, 6 months ago](https://wordpress.org/support/topic/getting-update-error-3/#post-13421558) * We were wrong that it was not a conflicting plugin. Apparently, it was updating the database manually that fixed it. Now on woocommerce 4.5.2 it is not working. - This reply was modified 5 years, 6 months ago by [needmystyle](https://wordpress.org/support/users/needmystyle/). * [Ian Misner](https://wordpress.org/support/users/ianmisner/) * (@ianmisner) * [5 years, 6 months ago](https://wordpress.org/support/topic/getting-update-error-3/#post-13424549) * Hey [@needmystyle](https://wordpress.org/support/users/needmystyle/)! * Sorry to hear the plugin has stopped working again after updating. Did you update or add any other plugins since the original report? * Would it be possible to get a more recent, updated system status to review? * Cheers, Ian Viewing 5 replies - 1 through 5 (of 5 total) The topic β€˜Getting update error’ is closed to new replies. * ![](https://ps.w.org/woocommerce-product-sku-generator/assets/icon-256x256.png? rev=2436804) * [Product SKU Generator for WooCommerce](https://wordpress.org/plugins/woocommerce-product-sku-generator/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-product-sku-generator/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-product-sku-generator/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-product-sku-generator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-product-sku-generator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-product-sku-generator/reviews/) * 5 replies * 3 participants * Last reply from: [Ian Misner](https://wordpress.org/support/users/ianmisner/) * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/getting-update-error-3/#post-13424549) * Status: resolved