Title: Getting this message
Last modified: August 30, 2016

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# Getting this message

 *  Resolved [Andrew Marks](https://wordpress.org/support/users/andrew-marks/)
 * (@andrew-marks)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/getting-this-message-2/)
 * I got this message upon installation of this plugin. I have deleted and reinstalled
   but it still keeps showing. When I check my WooCommerce page everything appears
   to be working fine.
 * Hold on a minute. You need to install MailPoet Newsletters first to use MailPoet
   WooCommerce Add-on.
 * [https://wordpress.org/plugins/mailpoet-woocommerce-add-on/](https://wordpress.org/plugins/mailpoet-woocommerce-add-on/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Sébastien Dumont](https://wordpress.org/support/users/sebd86/)
 * (@sebd86)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/getting-this-message-2/#post-6787644)
 * Do you have the actual MailPoet Newsletter plugin installed? This is only a add-
   on plugin.
 *  Thread Starter [Andrew Marks](https://wordpress.org/support/users/andrew-marks/)
 * (@andrew-marks)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/getting-this-message-2/#post-6787662)
 * Yes I have MailPoet installed and use it weekly!
 *  Plugin Author [Sébastien Dumont](https://wordpress.org/support/users/sebd86/)
 * (@sebd86)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/getting-this-message-2/#post-6787665)
 * The folder or file name of the MailPoet plugin might not be correct. What does
   it read in your plugins directory?
 *  Plugin Author [Sébastien Dumont](https://wordpress.org/support/users/sebd86/)
 * (@sebd86)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/getting-this-message-2/#post-6787955)
 * Is this now resolved?
 *  Thread Starter [Andrew Marks](https://wordpress.org/support/users/andrew-marks/)
 * (@andrew-marks)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/getting-this-message-2/#post-6787962)
 * The problem still exist. Sorry for the delay in getting back with you as I hit
   reply to your message from my email and it did not go anywhere. Can you assist
   me with getting this problem corrected please. I can send you information off
   line through email so that you can take a peek at our site.
 *  [Bonnie Martin](https://wordpress.org/support/users/eriadorain/)
 * (@eriadorain)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/getting-this-message-2/#post-6787967)
 * I’m getting the same message, even though I have the main MailPoet plugin installed.
   Both seem to work just fine, but I still get that message across the top of the
   screen. There’s no way to get rid of it — no little x to close it out or anything
   like that.
 *  Plugin Author [Sébastien Dumont](https://wordpress.org/support/users/sebd86/)
 * (@sebd86)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/getting-this-message-2/#post-6787971)
 * Very strange.
 * [@andrew](https://wordpress.org/support/users/andrew/) Marks and [@eriadorain](https://wordpress.org/support/users/eriadorain/)
   Can you contact me via [my website](http://sebastiendumont.com) so that I can
   take a look at your sites.
 * Thank you.
 *  [Bonnie Martin](https://wordpress.org/support/users/eriadorain/)
 * (@eriadorain)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/getting-this-message-2/#post-6787972)
 * Thanks Sebastien. My site isn’t live yet but when it gets closer I’ll contact
   you. I bookmarked your site for reference.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Getting this message’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet-woocommerce-add-on/assets/icon-256x256.png?rev=
   1320345)
 * [MailPoet Checkout Subscription for WooCommerce (Legacy)](https://wordpress.org/plugins/mailpoet-woocommerce-add-on/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet-woocommerce-add-on/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet-woocommerce-add-on/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet-woocommerce-add-on/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet-woocommerce-add-on/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet-woocommerce-add-on/reviews/)

 * 8 replies
 * 3 participants
 * Last reply from: [Bonnie Martin](https://wordpress.org/support/users/eriadorain/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/getting-this-message-2/#post-6787972)
 * Status: resolved