• Resolved samgreco

    (@samgreco)


    I just did a bunch of updates to the site including WP 4.5.1 and didn’t think to check this plugin. But now I am getting this error.

    Offers do show up in the admin interface, but no email is sent and the above error appears on submit.

    Any clue on how to begin troubleshooting this? The site is:

    http://www.soundethics.com and there are a few products on the front page that have a Mystery Button (which is the offer button).

    Thanks

    https://wordpress.org/plugins/offers-for-woocommerce/

Viewing 15 replies - 16 through 30 (of 37 total)
  • Note that the plugin I’ve removed is All in One, not the offers one. And, as I mentioned, it worked fine in Safari (Mac) but not Firefox or Chrome.

    Manivannan M

    (@manivannan-m)

    Hi,

    Has anyone solved this issue? I am having the same problem! But its working well in Firefox browser and in other browser its throwing the error.

    Regards,
    Manivannan M

    Plugin Contributor angelleye

    (@angelleye)

    The previous users that mentioned this seemed to find that it was a plugin conflict. Have you tried disabling other plugins temporarily to see if the issue goes away?

    Manivannan M

    (@manivannan-m)

    Yes I tried disabling all the plugins except Woocommerce & offers plugin. Still I am getting error 🙁

    Manivannan M

    (@manivannan-m)

    Hi I just found that one of the else statement is giving the error message in chrome browser.

    I just replaced the below else statement in “public.js”

    else {
    //console.log(‘error received’);
    //alert(‘Timeout has likely occured, please refresh this page to reinstate your session’);
    // Hide loader image
    $(‘#offer-submit-loader’).hide();
    $(‘#tab_custom_ofwc_offer_tab_alt_message_2’).slideToggle(‘fast’);
    $( offerForm ).find( ‘:submit’ ).removeAttr( ‘disabled’,’disabled’ );
    }

    with the below one

    else
    {
    // SUCCESS
    // Hide loader image
    $(‘#offer-submit-loader’).hide();
    $( offerForm ).find( ‘:submit’ ).removeAttr( ‘disabled’,’disabled’ );
    $(‘#tab_custom_ofwc_offer_tab_inner fieldset’).hide();
    $(‘#tab_custom_ofwc_offer_tab_alt_message_success’).slideToggle(‘fast’);
    }

    Now everything works fine, dear author please solve the issue for us.

    Plugin Contributor angelleye

    (@angelleye)

    Thanks for the feedback. We’ll take a look and make any necessary adjustments in the next update.

    Plugin Contributor angelleye

    (@angelleye)

    @manivannan-m, we have been unable to reproduce this problem you’re pointing out. Would you be able to provide more details, or even a short video to demo the problem, by chance?

    I have the same problem, it only occurs is safari. It would be great if this problem could be solved.

    Plugin Contributor angelleye

    (@angelleye)

    @mwvdh, Are you running the latest update of our plugin?

    If your form isn’t submitting there must be something conflicting with the jQuery that handles that stuff. Are you familiar with using Firebug to monitor the console while posting such forms? We’d need to see what’s coming back in the result. If you can provide your site URL where an offer is available I can take a look.

    Thank you for your fast response. I am using version: 1.4.6. Unfortunately I don’t know firebug. I love this plugin, so I’am very happy you want to take a look at it. Here is a url to a product with the ‘make an offer’ functionality: https://www.ztijl.com/mid-century-design/ceiling-lamps/philips-ceiling-lamp-louis-kalff/

    Plugin Contributor angelleye

    (@angelleye)

    Can you tell me what version of Safari specifically you’re using? We have been unable to reproduce any problems on our Macbooks with Safari.

    That’s strange, I am using Safari 10.0.3. We have found this error on all 5 imacs/macbooks we tested on.

    Plugin Contributor angelleye

    (@angelleye)

    We’ll check our version and see what’s up.

    great, thanks in advance.

    Any news yet?

Viewing 15 replies - 16 through 30 (of 37 total)

The topic ‘Getting "there was an error sending your offer"’ is closed to new replies.