Title: Getting Started Wizard not working
Last modified: March 10, 2018

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# Getting Started Wizard not working

 *  Resolved [karynn](https://wordpress.org/support/users/karynn/)
 * (@karynn)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/getting-started-wizard-not-working/)
 * Really needing and wanting this plugin to work but the Getting Started Wizard
   doesn’t work. The initial page loads and then the Next button doesn’t work. I’ve
   tried Chrome and IE and am not using popup blockers.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/getting-started-wizard-not-working/#post-10059841)
 * Sorry to hear about this. Could you have a look in the chrome console for javascript
   errors?
 * A quick Google will show you how to open that up if you don’t know.
 * This will show us any errors
 *  Plugin Author [One Dollar Plugin](https://wordpress.org/support/users/onedollarplugin/)
 * (@onedollarplugin)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/getting-started-wizard-not-working/#post-10061220)
 * Did you give this a go?
 *  Thread Starter [karynn](https://wordpress.org/support/users/karynn/)
 * (@karynn)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/getting-started-wizard-not-working/#post-10061293)
 * Sorry, too late. I had to delete my entire WP install. Waiting 24 hours before
   I re-install to make sure no more spam goes out or hacks on the site.
 *  Plugin Author [One Dollar Plugin](https://wordpress.org/support/users/onedollarplugin/)
 * (@onedollarplugin)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/getting-started-wizard-not-working/#post-10061427)
 * Ahh okay, sounds like you were having bigger issues at play here. Spurious output
   during the ajax request would have upset the wizard as it couldn’t parse the 
   data.
 * If you get this going again and you still see it, let us know.
 *  Thread Starter [karynn](https://wordpress.org/support/users/karynn/)
 * (@karynn)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/getting-started-wizard-not-working/#post-10083207)
 * Back up and running, here is the javascript error:
 * Uncaught TypeError: $oWizard.steps is not a function
    at renderNextAuto (?page
   =icwp-wpsf-plugin&shield_action=wizard&wizard=welcome&nonwizard=53651a3be2:251)
   at HTMLButtonElement.renderNext (?page=icwp-wpsf-plugin&shield_action=wizard&
   wizard=welcome&nonwizard=53651a3be2:232) at HTMLDocument.dispatch (jquery.js?
   ver=1.12.4:3) at HTMLDocument.r.handle (jquery.js?ver=1.12.4:3)
 *  Plugin Author [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * (@paultgoodchild)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/getting-started-wizard-not-working/#post-10083793)
 * Looks like the required Javascript file isn’t being loaded properly. This could
   be due to content securit policy restricting it maybe, from another plugin, or
   the file wasn’t installed correctly with the plugin. You should be able to find
   somewhere about jquery.steps.min.js not being included/found when that page loads.
   You may need to remove and reinstall the plugin

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Getting Started Wizard not working’ is closed to new replies.

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## Tags

 * [wizard](https://wordpress.org/support/topic-tag/wizard/)

 * 6 replies
 * 3 participants
 * Last reply from: [Paul](https://wordpress.org/support/users/paultgoodchild/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/getting-started-wizard-not-working/#post-10083793)
 * Status: resolved