Title: Getting Scan Error Last modified: August 30, 2016 --- # Getting Scan Error * Resolved [shibha](https://wordpress.org/support/users/shibha/) * (@shibha) * [10 years, 9 months ago](https://wordpress.org/support/topic/getting-scan-error/) * Hi, * I am getting “Scan error” when i scan my website.Below is the endless error: * {“RPT”:{“ScanTime”:”1.33 sec.”,”ScanFile”:”1_detourindia_558389a7adc4f8158150619031655_scan. json”},”SRV”:{“WEB”:{“ALL”:”Good”,”model”:true},”PHP”:{“ALL”:”Good”,”openbase”: true,”maxtime”:true,”mysqli”:true},”WP”:{“ALL”:”Good”,”version”:true,”core”:true,” cache”:true}},”ARC”:{“Size”:”92.17MB”,”DirCount”:”501″,”FileCount”:”4,012″,”LinkCount”:” 0″,”WarnFileName”:[],”WarnFileSize”:[“\/Applications\/MAMP\/htdocs\/detour\/wp- content\/uploads\/2015\/06\/IMG_8351.jpg [3.15MB]”,”\/Applications\/MAMP\/htdocs\/ detour\/wp-content\/uploads\/2015\/06\/IMG_8875.jpg [4.96MB]”],”Status”:{“Size”:” Good”,”Names”:”Good”,”Big”:”Warn”},”Dirs”:{“0″:”\/Applications\/MAMP\/htdocs\/ detour\/wp-admin\/css\/colors\/blue”,”1″:”\/Applications\/MAMP\/htdocs\/detour\/ wp-admin\/css\/colors\/coffee”,”2″:”\/Applications\/MAMP\/htdocs\/detour\/wp- admin\/css\/colors\/ectoplasm”,”3″:”\/Applications\/MAMP\/htdocs\/detour\/wp- admin\/css\/colors\/light”,”4″:”\/Applications\/MAMP\/htdocs\/detour\/wp-admin\/ css\/colors\/midnight”,”5″:”\/Applications\/MAMP\/htdocs\/detour\/wp-admin\/css\/ colors\/ocean”,”6″:”\/Applications\/MAMP\/htdocs\/detour\/wp-admin\/css\/colors\/ sunrise”,”7″:”\/Applications\/MAMP\/htdocs\/detour\/wp-admin\/css\/colors”,”8″:”\/ Applications\/MAMP\/htdocs\/detour\/wp-admin\/css”,”9″:”\/Applications\/MAMP\/ htdocs\/detour\/wp-admin\/images”,”10″:”\/Applications\/MAMP\/htdocs\/detour\/ wp-admin\/includes”,”11″:”\/Applications\/MAMP\/htdocs\/detour\/wp-admin\/js”,” 12″:”\/Applications\/MAMP\/htdocs\/detour\/wp-admin\/maint”,”13″:”\/Applications\/ MAMP\/htdocs\/detour\/wp-admin\/network”,”14″:”\/Applications\/MAMP\/htdocs\/ detour\/wp-admin\/user”,”15″:”\/Applications\/MAMP\/htdocs\/detour\/wp-admin”,” 16″:”\/Applications\/MAMP\/htdocs\/detour\/wp-content\/plugins\/contact-form- 7\/admin\/css”,”17″:”\/Applications\/MAMP\/htdocs\/detour\/wp-content\/plugins\/ contact-form-7\/admin\/images”,”18″:”\/Applications\/MAMP\/htdocs\/detour\/wp- content\/plugins\/contact-form-7\/admin\/includes”,”19″:”\/Applications\/MAMP\/ htdocs\/detour\/wp-content\/plugins\/contact-form-7\/admin\/js”,”20″:”\/Applications\/ MAMP\/htdocs\/detour\/wp-content\/plugins\/contact-form-7\/admin”,”21″:”\/Applications\/ MAMP\/htdocs\/detour\/wp-content\/plugins\/contact-form-7\/images”,”22″:”\/Applications\/ MAMP\/htdocs\/detour\/wp-content\/plugins\/contact-form-7\/includes\/css”,”23″:”\/ Applications\/MAMP\/htdocs\/detour\/wp-content\/plugins\/contact-form-7\/includes\/ js\/jquery-ui\/themes\/smoothness\/images”,”24″:”\/Applications\/MAMP\/htdocs\/ detour\/wp-content\/plugins\/contact-form-7\/includes\/js\/jquery-ui\/themes\/ smoothness”,”25″:”\/Applications\/MAMP\/htdocs\/detour\/wp-content\/plugins\/ contact-form-7\/includes\/js\/jquery-ui\/themes”,”26″:”\/Applications\/MAMP\/ htdocs\/detour\/wp-content\/plugins\/contact-form-7\/includes\/js\/jquery-ui”,” 27″:”\/Applications\/MAMP\/htdocs\/detour\/wp-content\/plugins\/contact-form- 7\/includes\/js”,”28″:”\/Applications\/MAMP\/htdocs\/detour\/wp-content\/plugins\/ contact-form-7\/includes”,”29″:”\/Applications\/MAMP\/htdocs\/detour\/wp-content\/ plugins\/contact-form-7\/languages”,”30″:”\/Applications\/MAMP\/ * [https://wordpress.org/plugins/duplicator/](https://wordpress.org/plugins/duplicator/) Viewing 4 replies - 1 through 4 (of 4 total) * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [10 years, 9 months ago](https://wordpress.org/support/topic/getting-scan-error/#post-6246896) * Hey shibha, * I think you may have a file/folder with either permission or special characters in them that your version of PHP is having issues reading and converting. I’m going to be looking into a work around for this. The best way to test is to just filter out your root path and see if the scanner works. If it does then somewhere in your directory tree there is a file/folder that would need to be excluded to get the scanner to finish… * Thanks * Thread Starter [shibha](https://wordpress.org/support/users/shibha/) * (@shibha) * [10 years, 9 months ago](https://wordpress.org/support/topic/getting-scan-error/#post-6246897) * Hey Cory, * Thank you so much for a reply. Could you please elaborate on what do you mean by “Filter out your root path” . i tried to change the permissions on my folder: * shibhamaliksmbp:Applications shibha02$ cd MAMP shibhamaliksmbp:MAMP shibha02 $ chmod 777 htdocs shibhamaliksmbp:MAMP shibha02$ ls -ltra htdocs total 16 drwxrwxrwx@ 22 shibha02 admin 748 Apr 9 11:11 .. -rw-r–r–@ 1 shibha02 admin 6148 Apr 25 03: 00 .DS_Store drwxr-xr-x@ 24 shibha02 admin 816 Jun 6 12:41 24x7cafe drwxrwxrwx 5 shibha02 admin 170 Jun 7 20:13 . drwxr-xr-x@ 24 shibha02 admin 816 Jun 19 17: 38 detour * shibhamaliksmbp:MAMP shibha02$ cd htdocs shibhamaliksmbp:htdocs shibha02$ chmod 777 detour shibhamaliksmbp:htdocs shibha02$ ls -ltra detour total 352 -rw-r–r– @ 1 shibha02 admin 271 Jan 8 2012 wp-blog-header.php -rw-r–r–@ 1 shibha02 admin 418 Sep 24 2013 index.php -rw-r–r–@ 1 shibha02 admin 2380 Oct 24 2013 wp-links- opml.php -rw-r–r–@ 1 shibha02 admin 3032 Feb 9 2014 xmlrpc.php -rw-r–r–@ 1 shibha02 admin 2956 May 12 2014 wp-cron.php -rw-r–r–@ 1 shibha02 admin 2714 Jul 7 2014 wp-load.php -rw-r–r–@ 1 shibha02 admin 8252 Jul 16 2014 wp-mail.php -rw-r–r–@ 1 shibha02 admin 11115 Jul 17 2014 wp-settings.php -rw-r–r–@ 1 shibha02 admin 4951 Aug 20 2014 wp-activate.php -rw-r–r–@ 1 shibha02 admin 2726 Sep 8 2014 wp- config-sample.php -rw-r–r–@ 1 shibha02 admin 5008 Nov 26 2014 wp-comments-post. php -rw-r–r–@ 1 shibha02 admin 4035 Nov 30 2014 wp-trackback.php -rw-r–r–@ 1 shibha02 admin 25152 Nov 30 2014 wp-signup.php -rw-r–r–@ 1 shibha02 admin 33435 Dec 16 2014 wp-login.php -rw-r–r–@ 1 shibha02 admin 19930 Feb 11 12:05 license. txt drwxr-xr-x@ 125 shibha02 admin 4250 Feb 18 08:40 wp-includes drwxr-xr-x@ 88 shibha02 admin 2992 Feb 18 08:40 wp-admin drwxrwxrwx 5 shibha02 admin 170 Jun 7 20:13 .. -rw-rw-rw-@ 1 shibha02 admin 3004 Jun 7 20:20 wp-config.php -rw- r–r–@ 1 shibha02 admin 7195 Jun 7 20:22 readme.html -rw-r–r–@ 1 shibha02 admin 6148 Jun 18 19:59 .DS_Store drwxrwxrwx@ 24 shibha02 admin 816 Jun 19 17:38 . drwxr-xr-x@ 7 shibha02 admin 238 Jun 19 17:38 wp-content drwxr-xr-x 7 shibha02 admin 238 Jun 19 17:38 wp-snapshots * Thread Starter [shibha](https://wordpress.org/support/users/shibha/) * (@shibha) * [10 years, 9 months ago](https://wordpress.org/support/topic/getting-scan-error/#post-6246918) * I am able to scan after deleting my folder from htdocs and recreating everything. * [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * (@corylamleorg) * [10 years, 9 months ago](https://wordpress.org/support/topic/getting-scan-error/#post-6246947) * Hey Shibha, * Thanks for the update… To filter the root just means on the first step of creating a package you can add directory filters. Looks like you go it going, was probably a permission or special character issue… * Cheers~ Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Getting Scan Error’ is closed to new replies. * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985) * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/) * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq) * [Support Threads](https://wordpress.org/support/plugin/duplicator/) * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/) ## Tags * [scan error](https://wordpress.org/support/topic-tag/scan-error/) * 4 replies * 2 participants * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/) * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/getting-scan-error/#post-6246947) * Status: resolved