Support » Plugin: SnapID Two-Factor Authentication » Getting “Notice: Undefined index: snapid_login” error

  • I’m building a website for a client and getting the following error when logging in:

    Notice: Undefined index: snapid_login in …wp-content/plugins/snapid-two-factor-authentication/classes/snapid_wp.php on line 337

    Warning: Cannot modify header information – headers already sent by (output started at …/plugins/snapid-two-factor-authentication/classes/snapid_wp.php:337) in …wp-includes/pluggable.php on line 948

    This appears on the login page and I’m not able to proceed to the admin.

    My account is an Administrator and has two-factor authentication turned on. I’ve been able to log into the site successfully before, but today, it won’t let me login at all.

    I tried logging in using my username and password first, but I get the error above. I then tried using SnapID first, but it says since I have two-factor turned on, I need to use my username & password first.

    I tried removing any cookies for this site and trying these steps again, but I’m still getting this error.

    Can you help me figure out what I’m doing wrong?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author TextPower

    (@ckilaru)

    Hello and thank you for your report about this issue. We are forwarding it to our development team as this is not a common error. In the interim please attempt the more commonly-used (and often successful) troubleshooting steps:

    • Quit and relaunch your browser
    • Use a different browser
    • restart and attempt again

    We regret the inconvenience and will look into this.

Viewing 1 replies (of 1 total)
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