Support » Plugin: Product Catalog » Getting http error 403 on mobile browsers

  • Hi all,

    I’ve set up the catalog and added products on my test site, no problem.
    When I click on the product link, it works on my desktop browser,
    but I get a forbidden 403 error from the site I”m linking to.

    It works on desktop, only fails on mobile.
    It would make more sense if it failed everywhere.
    I’ve turned off the pop-up blocking on the mobile device.

    Running android 9 with most current chrome and firefox browsers.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor EtoileWebDesign

    (@etoilewebdesign)

    Hi @misterjolly,

    I think the issue is specific to your device, because it is loading on my mobile devices.

    I did a quick google search for “403 error android” and a bunch of results appeared, this link being one of them, have a go at it and see if it works for you.

Viewing 1 replies (of 1 total)
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