Getting Error: Your cart contains at least 1 product associated with a course.

  • Resolved ms@getcontrol.net

    (@msgetcontrolnet)


    2 years ago

    Hi. I have a learndash site w Woo that is working great except suddenly, I am getting this message and I can’t find any info on it. Basically, it is telling a new person with no account, that they need to login or sign up. Very confusing.

    Your cart contains at least 1 product associated with a course. Please sign up or log in first to continue checkout. Please contact our support if you need assistance.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Juan G. (woo-hc)

    (@judagutor)

    2 years ago

    Hi @msgetcontrolnet!

    To point you in the right direction, kindly provide us your System Status; you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, you can paste your response here.

    Thanks!

    excelvbaisfun

    (@excelvbaisfun)

    2 years ago

    My customers are getting this on my Learndash site also! Submitting a ticket to LearnDash, thanks for confirming my suspicions.
    Dan

    excelvbaisfun

    (@excelvbaisfun)

    2 years ago

    Ok I just noticed an update is available for LearnDash/Woocommerce integration and the log says it has to do with login required issues. So I’m going to update this and let you know if a support ticket to LearnDash is actually needed. Hopefully this is fixed!

    Margaret S. woo-hc

    (@margaretwporg)

    2 years ago

    Sounds good! Let us know how it goes.

    Margaret S. woo-hc

    (@margaretwporg)

    2 years ago

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the problem was fixed.

    If you have further questions, please feel free to open a new topic.

Viewing 5 replies - 1 through 5 (of 5 total)
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