Title: Getting Error while Scanning
Last modified: September 17, 2019

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# Getting Error while Scanning

 *  Resolved [alcheung](https://wordpress.org/support/users/alcheung/)
 * (@alcheung)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/getting-error-while-scanning/)
 * Hi,
 * I was getting a error while scanning my website.
    It said:
 * Server Status: 500 -error
    Error Message: .
 * The website I was scanning is quite large. It has hundreds GB of data. Is it 
   too big for the Duplicator to run a scan?
 * Thanks.

Viewing 1 replies (of 1 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/getting-error-while-scanning/#post-11941347)
 * Hey [@alcheung](https://wordpress.org/support/users/alcheung/)
 * If you want to submit a [support ticket](https://snapcreek.com/ticket) for this
   issue we can have a closer look at your setup. Please provide a link to this 
   thread when submitting the ticket.
 * Thanks~

Viewing 1 replies (of 1 total)

The topic ‘Getting Error while Scanning’ is closed to new replies.

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## Tags

 * [scan](https://wordpress.org/support/topic-tag/scan/)
 * [The site is experiencing technical difficulties](https://wordpress.org/support/topic-tag/the-site-is-experiencing-technical-difficulties/)

 * 1 reply
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/getting-error-while-scanning/#post-11941347)
 * Status: resolved