Title: Getting Error while installing plugin
Last modified: October 19, 2024

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# Getting Error while installing plugin

 *  [mcitemlist](https://wordpress.org/support/users/mcitemlist/)
 * (@mcitemlist)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/getting-error-while-installing-plugin-2/)
 * hey i have never face this issue on my website and few days ago i have moved 
   my site to another host.
 * this is what i get when i try to install plugins via plugin manager
 * ![](https://i0.wp.com/i.imgur.com/tnygng5.png?ssl=1)
 * ![](https://i0.wp.com/i.imgur.com/IfZopJg.png?ssl=1)
 * but i can still install plugins when i try again to install it
 * here is the php log i get with the plugin install:
 *     ```wp-block-code
       [Fri Oct 18 11:20:06.876692 2024] [proxy_fcgi:error] [pid 1952160:tid 1952177] [client xxxxx] AH01071: Got error ‘PHP message: PHP Warning: dir(/home/webusr/web/web.com/public_html/wp-content/upgrade/health-check.1.7.1/health-check/pages/): Failed to open directory: No such file or directory in /home/webusr/web/web.com/public_html/wp-admin/includes/class-wp-filesystem-direct.php on line 636’, referer: https://web.com/wp-admin/plugin-install.php[Fri Oct 18 11:20:06.885654 2024] [proxy_fcgi:error] [pid 1952160:tid 1952176] [client xxxxx] AH01071: Got error ‘PHP message: PHP Warning: unlink(/home/webusr/tmp/health-check.1.7.1.zip): No such file or directory in /home/webusr/web/web.com/public_html/wp-admin/includes/class-wp-upgrader.php on line 387’, referer: https://web.com/wp-admin/plugin-install.php
       ```
   
 * i already check the file permission everything is fine still don’t know why this
   happen. please help if anyone know about this…
    -  This topic was modified 1 year, 7 months ago by [mcitemlist](https://wordpress.org/support/users/mcitemlist/).
    -  This topic was modified 1 year, 7 months ago by [mcitemlist](https://wordpress.org/support/users/mcitemlist/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Jorge Luiz](https://wordpress.org/support/users/jluizsouzadev/)
 * (@jluizsouzadev)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/getting-error-while-installing-plugin-2/#post-18083380)
 * According to the warning above reported, I belive that you don’t have totally
   moved the website to the new host. There’re missing directories. Try to check
   the original website against to new one comparing the directories and files strutucture
   e size.
    -  This reply was modified 1 year, 7 months ago by [Jorge Luiz](https://wordpress.org/support/users/jluizsouzadev/).
 *  Thread Starter [mcitemlist](https://wordpress.org/support/users/mcitemlist/)
 * (@mcitemlist)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/getting-error-while-installing-plugin-2/#post-18103042)
 * should i try reinstall wordpress from the dashboard ? i can restore another backup
   but the client has added few new products. if i try reinstall option wordpress
   data will reset ?
    -  This reply was modified 1 year, 6 months ago by [mcitemlist](https://wordpress.org/support/users/mcitemlist/).
    -  This reply was modified 1 year, 6 months ago by [mcitemlist](https://wordpress.org/support/users/mcitemlist/).
 *  [Jorge Luiz](https://wordpress.org/support/users/jluizsouzadev/)
 * (@jluizsouzadev)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/getting-error-while-installing-plugin-2/#post-18106202)
 * Whether you restore some previous backup you’re gonna lost those added last products
   for sure. However, I believe that that is your last resort on this case because
   your site doesn’t work at all.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Getting Error while installing plugin’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Jorge Luiz](https://wordpress.org/support/users/jluizsouzadev/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/getting-error-while-installing-plugin-2/#post-18106202)
 * Status: not resolved

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