Title: Getting error when the plugin is active
Last modified: August 31, 2016

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# Getting error when the plugin is active

 *  Resolved [Tuliocpa](https://wordpress.org/support/users/tuliocpa/)
 * (@tuliocpa)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/getting-error-when-the-plugin-is-active/)
 * I’m getting the following error when I activate the plugin:
 * Warning: Unknown: open(/tmp/sess_334238c13d87fef29ec53dc9fdf575f1, O_RDWR) failed:
   Permission denied (13) in Unknown on line 0
 * Warning: Unknown: Failed to write session data (files). Please verify that the
   current setting of session.save_path is correct (/tmp) in Unknown on line 0
 * The plugin still works, but this message appears on the footer. The media upload
   also stop working when the plugin is active, I get the error: “Error on the upload,
   try again later”.
 * [https://wordpress.org/plugins/easy-bootstrap-shortcodes/](https://wordpress.org/plugins/easy-bootstrap-shortcodes/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [osCitas Themes](https://wordpress.org/support/users/oscitas/)
 * (@oscitas)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/getting-error-when-the-plugin-is-active/#post-7035415)
 * Hi Tuliocpa,
 * Our plugin use session to save some information about shortcode, and from the
   error it seems that you don’t have write permissions for the /tmp directory at
   your site or your /tmp directory is full.
 * So you have to check with the hosting to give your user write permissions to 
   tmp Directory.
 * Please let us know in case you need any other details.
 * Thanks

Viewing 1 replies (of 1 total)

The topic ‘Getting error when the plugin is active’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/easy-bootstrap-shortcodes_c3b0c1.
   svg)
 * [Easy Bootstrap Shortcode](https://wordpress.org/plugins/easy-bootstrap-shortcodes/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-bootstrap-shortcodes/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-bootstrap-shortcodes/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-bootstrap-shortcodes/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-bootstrap-shortcodes/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-bootstrap-shortcodes/reviews/)

## Tags

 * [permission denied](https://wordpress.org/support/topic-tag/permission-denied/)
 * [unknown](https://wordpress.org/support/topic-tag/unknown/)

 * 1 reply
 * 2 participants
 * Last reply from: [osCitas Themes](https://wordpress.org/support/users/oscitas/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/getting-error-when-the-plugin-is-active/#post-7035415)
 * Status: resolved