Title: getting error when displaying document
Last modified: August 21, 2016

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# getting error when displaying document

 *  Resolved [knireis](https://wordpress.org/support/users/knireis/)
 * (@knireis)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/getting-error-when-displaying-document/)
 * After several months of use, suddenly my latest uploaded document gives an error:
   Preview not available
    An error occured while converting this document.
 * The upload to crocodoc was succesfull.
 * Documents which were uploaded previously still work fine.
 * [http://wordpress.org/extend/plugins/crocodoc/](http://wordpress.org/extend/plugins/crocodoc/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [MikesNameIsMike](https://wordpress.org/support/users/mikesnameismike/)
 * (@mikesnameismike)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/getting-error-when-displaying-document/#post-3778951)
 * It could have to do with a change in the Crocodoc API, but I would expect everyone
   to have the same issues if that was the case. Unfortunately I don’t have the 
   time to look into this any time soon, but when I do, I will check it out.
 *  Thread Starter [knireis](https://wordpress.org/support/users/knireis/)
 * (@knireis)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/getting-error-when-displaying-document/#post-3778952)
 * Issue was probably a temporarily glitch because after a few days it worked fine
   again.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘getting error when displaying document’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [knireis](https://wordpress.org/support/users/knireis/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/getting-error-when-displaying-document/#post-3778952)
 * Status: resolved