[resolved] getting error when displaying document (3 posts)

  1. knireis
    Posted 2 years ago #

    After several months of use, suddenly my latest uploaded document gives an error: Preview not available
    An error occured while converting this document.

    The upload to crocodoc was succesfull.

    Documents which were uploaded previously still work fine.


  2. MikesNameIsMike
    Plugin Author

    Posted 2 years ago #

    It could have to do with a change in the Crocodoc API, but I would expect everyone to have the same issues if that was the case. Unfortunately I don't have the time to look into this any time soon, but when I do, I will check it out.

  3. knireis
    Posted 2 years ago #

    Issue was probably a temporarily glitch because after a few days it worked fine again.

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