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Contact Form 7
Getting error message when trying to submit the form (5 posts)

  1. khaggard
    Member
    Posted 11 months ago #

    Hi,
    I'm getting this error when I try to submit a review from the form:
    "Failed to log your review. Please try later or contact the administrator by another method."

    We have not done any updates to the site since yesterday and it was working fine yesterday morning.
    I have contacted my host and they say there is nothing wrong with the server and that it is coming from the form mailer code.
    I have uninstalled and installed the plugin again. I have version 3.9.1 but in the dropdown list above I see an option of 3.9.2, but don't see the update on your site, is there a new version?

    Also the host support said they found an error in the code of the plugin on line 272 (i think, it might have been 72 also).

    Please advise!
    Thanks,

    https://wordpress.org/plugins/contact-form-7/

  2. Takayuki Miyoshi
    Member
    Plugin Author

    Posted 11 months ago #

  3. khaggard
    Member
    Posted 11 months ago #

    Yes already read that. I'm getting the red one but our host confirmed that there is nothing wrong with the server or mail server. He did tell me that there is an error in the plugin code.
    I have talked to the host twice, to double check.

  4. Takayuki Miyoshi
    Member
    Plugin Author

    Posted 11 months ago #

    It's quite unlikely that "an error in the plugin code" suddenly appeared yesterday without any server-side issue.

  5. khaggard
    Member
    Posted 11 months ago #

    that's what we were thinking too, but that is what Godaddy was telling us... I have uninstalled the plugin and installed again.

    We had not done anything to the site and it worked fine yesterday morning and around lunch yesterday was the last time the form worked. My first guess was the server but they say it's the plugin...

    any suggestions?...

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