Title: Getting error message when login in
Last modified: November 22, 2021

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# Getting error message when login in

 *  Resolved [ercc](https://wordpress.org/support/users/ercc/)
 * (@ercc)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/getting-error-message-when-login-in/)
 * Hello,
    When I try to login I am getting this error: ”An error has occured. Please
   try again.” I tried the reset button in the setting but still not working. Please
   help me.
 * Erhan
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgetting-error-message-when-login-in%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [ercc](https://wordpress.org/support/users/ercc/)
 * (@ercc)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/getting-error-message-when-login-in/#post-15097646)
 * Hello,
 * please help.
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/getting-error-message-when-login-in/#post-15100061)
 * Hi [@ercc](https://wordpress.org/support/users/ercc/) we are sorry to hear that.
   Please click the ‘reset’ and ‘unlink’ buttons in the **settings** tab and try
   again. If the problem persist, send us an email with the issue and a screenshot
   to [support@creativemail.com](https://wordpress.org/support/topic/getting-error-message-when-login-in/support@creativemail.com?output_format=md)
   to further assist you.
    -  This reply was modified 4 years, 5 months ago by [Constant Contact](https://wordpress.org/support/users/constantcontact/).
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/getting-error-message-when-login-in/#post-15148570)
 * Hi [@ercc](https://wordpress.org/support/users/ercc/)! We haven’t heard from 
   you in a while, I’m marking this ticket as solved, but if you have any other 
   question, please send us a message to the following email address and we will
   be more than happy to assist you [support@creativemail.com](https://wordpress.org/support/topic/getting-error-message-when-login-in/support@creativemail.com?output_format=md)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Getting error message when login in’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/getting-error-message-when-login-in/#post-15148570)
 * Status: resolved