Support » Plugin: WooCommerce PayPal Checkout Payment Gateway » Getting Error Message on Inspect Tool in Chrome

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mother.of.code.a11n

    (@imazed)

    The Mother of Code | Automattic Happiness Engineer

    Hi @shahank! Can you please copy and paste the system report for this site? You can find it under WP Admin > WooCommerce > Status > Get system report > Copy for support.

    Thanks in advance!

    Thread Starter shahank

    (@shahank)

    I’m getting this error on all 3 of my sites, rexoseal.com, rexoseal.ca and toitdevr.ca. Here is the system report you requested:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://rexoseal.com
    Site address (URL): https://rexoseal.com
    WC Version: 6.0.0
    REST API Version: ✔ 6.0.0
    WC Blocks Version: ✔ 6.3.3
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 2.9.4
    Log Directory Writable: ✔
    WP Version: 5.8.2
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_CA
    External object cache: ✔
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.27
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1l-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 6.0.0
    WC Database Prefix: wp_313m237j7s_
    Total Database Size: 120.20MB
    Database Data Size: 112.05MB
    Database Index Size: 8.15MB
    wp_313m237j7s_woocommerce_sessions: Data: 1.25MB + Index: 0.07MB + Engine MyISAM
    wp_313m237j7s_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_313m237j7s_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_woocommerce_order_items: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    wp_313m237j7s_woocommerce_order_itemmeta: Data: 0.31MB + Index: 0.14MB + Engine MyISAM
    wp_313m237j7s_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
    wp_313m237j7s_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_313m237j7s_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_313m237j7s_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_313m237j7s_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_313m237j7s_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_313m237j7s_comments: Data: 0.16MB + Index: 0.08MB + Engine MyISAM
    wp_313m237j7s_ee_products_sync_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_313m237j7s_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_313m237j7s_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_313m237j7s_ee_product_sync_profile: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_313m237j7s_ee_prouct_pre_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_313m237j7s_gf_draft_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_gf_entry: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_gf_entry_meta: Data: 0.04MB + Index: 0.06MB + Engine MyISAM
    wp_313m237j7s_gf_entry_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_gf_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_gf_form_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_gf_form_view: Data: 0.11MB + Index: 0.06MB + Engine MyISAM
    wp_313m237j7s_hustle_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_313m237j7s_hustle_entries_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_313m237j7s_hustle_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_313m237j7s_hustle_modules_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_313m237j7s_hustle_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_313m237j7s_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_litespeed_img_optm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_litespeed_optimizer: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_options: Data: 2.52MB + Index: 0.13MB + Engine InnoDB
    wp_313m237j7s_postmeta: Data: 89.28MB + Index: 0.63MB + Engine MyISAM
    wp_313m237j7s_posts: Data: 7.25MB + Index: 0.12MB + Engine MyISAM
    wp_313m237j7s_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_313m237j7s_rank_math_analytics_gsc: Data: 3.52MB + Index: 4.95MB + Engine InnoDB
    wp_313m237j7s_rank_math_analytics_objects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_313m237j7s_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_313m237j7s_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_313m237j7s_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_313m237j7s_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_313m237j7s_shipment_batch_process: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_smush_dir_images: Data: 0.16MB + Index: 0.07MB + Engine MyISAM
    wp_313m237j7s_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_313m237j7s_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_313m237j7s_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_313m237j7s_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_313m237j7s_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_usermeta: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
    wp_313m237j7s_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_313m237j7s_wc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wp_313m237j7s_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_313m237j7s_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_313m237j7s_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_313m237j7s_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_313m237j7s_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    wp_313m237j7s_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_313m237j7s_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_313m237j7s_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_313m237j7s_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_313m237j7s_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_313m237j7s_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_313m237j7s_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_wfconfig: Data: 1.72MB + Index: 0.01MB + Engine MyISAM
    wp_313m237j7s_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_wffilemods: Data: 2.70MB + Index: 0.55MB + Engine MyISAM
    wp_313m237j7s_wfhits: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
    wp_313m237j7s_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_wfissues: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
    wp_313m237j7s_wfknownfilelist: Data: 1.43MB + Index: 0.17MB + Engine MyISAM
    wp_313m237j7s_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_wflogins: Data: 0.29MB + Index: 0.07MB + Engine MyISAM
    wp_313m237j7s_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_313m237j7s_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_313m237j7s_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_wfstatus: Data: 0.12MB + Index: 0.05MB + Engine MyISAM
    wp_313m237j7s_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_woo_shipment_status_email: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_woo_shippment_provider: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
    wp_313m237j7s_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_313m237j7s_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_313m237j7s_yoast_seo_meta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 158
    br_product_tab: 2
    br_tabs_location: 1
    custom_css: 3
    fl-builder-template: 20
    fl-theme-layout: 7
    jetpack_migration: 2
    nav_menu_item: 54
    page: 25
    polylang_mo: 2
    post: 8
    product: 23
    product_variation: 32
    revision: 685
    shop_coupon: 5
    shop_order: 191
    shop_order_refund: 13
    wc_membership_plan: 1
    wpmm_theme: 4
    wpsl_stores: 19
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (30) ###
    
    Advanced Coupons for WooCommerce Free: by Rymera Web Co – 3.0.2
    Angell EYE Updater: by Angell EYE – 2.0.17
    Beaver Builder Plugin (Agency Version): by The Beaver Builder Team – 2.2.1.1
    Beaver Themer: by The Beaver Builder Team – 1.2.2.1
    Ultimate Addons for Beaver Builder: by Brainstorm Force – 1.17.1
    PowerPack for Beaver Builder: by IdeaBox Creations – 2.6.9.1
    Customer Reviews for WooCommerce: by CusRev – 4.32
    Conversios.io - Google Analytics and Google Shopping plugin for WooCommerce: by Tatvic – 4.5.6
    Gravity Forms: by rocketgenius – 2.4.10.3
    Insert Headers and Footers: by WPBeginner – 1.6.0
    HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 8.4.465
    Menu Icons: by ThemeIsle – 0.12.9
    Mobile Menu: by Freshlight Lab – 2.8.2.6
    PayPal for WooCommerce: by Angell EYE – 3.0.12
    Product Tabs Manager for WooCommerce: by BeRocket – 1.1.5.3
    Rank Math SEO: by Rank Math – 1.0.79
    SiteGround Optimizer: by SiteGround – 6.0.5
    Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.30
    UpdraftPlus - Backup/Restore: by UpdraftPlus.com
    DavidAnderson – 1.16.68
    
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1
    Product Feed PRO for WooCommerce: by AdTribes.io – 11.0.7
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
    WooCommerce Shipping Estimates: by SkyVerge – 2.4.1
    WooCommerce Wholesale Prices: by Rymera Web Co – 1.16
    WooCommerce: by Automattic – 6.0.0
    WooPack for Beaver Builder: by Team IdeaBox - Beaver Addons – 1.3.4.3
    Wordfence Security: by Wordfence – 7.5.7
    WP Menu Cart Pro: by Jeremiah Prummer
    Ewout Fernhout – 3.1.10
    
    Smush: by WPMU DEV – 3.9.4
    WP Store Locator: by Tijmen Smit – 2.2.234
    
    ### Inactive Plugins (2) ###
    
    Hustle: by WPMU DEV – 7.4.7
    Tracking Code Manager: by IntellyWP – 2.0.4
    
    ### Dropin Plugins (1) ###
    
    object-cache.php: Memcached
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Shop base: #52 - /shop-waterproofing-products/
    Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #123 - /dealer-login/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Beaver Builder Theme Child
    Version: 1.7.2.1559838387
    Author URL: http://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page
    Child Theme: ✔
    Parent Theme Name: Beaver Builder Theme
    Parent Theme Version: 1.7.2
    Parent Theme Author URL: http://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 116
    Oldest: 2021-11-28 02:07:15 +0000
    Newest: 2021-12-28 17:36:45 +0000
    
    Pending: 2
    Oldest: 2021-12-31 03:03:07 +0000
    Newest: 2022-01-01 14:26:32 +0000
    
    ### Status report information ###
    
    Generated at: 2021-12-28 15:42:44 -04:00
    
    Plugin Support Adam a11n

    (@adamkheckler)

    A couple things here:

    First, can you tell us exactly on which page this error occurs? I just clicked around on your site a bit with my Chrome browser console open, and no errors were shown, even if I added products to my cart and went to the Checkout page. Where/when does the error show up exactly?

    Second, I notice you also have “PayPal for WooCommerce by Angell EYE” installed. What happens if you turn that plugin off, but leave ours enabled? Does the error still occur?

    Let us know, thanks! 🙂

    Thread Starter shahank

    (@shahank)

    Hi, I noticed it wherever I have the PayPal buttons enabled, such as the single product page, cart, and checkout page. Yes, I tested out by deactivating my other PayPal plugin and leaving yours on and it’s still giving me the same error.

    Thread Starter shahank

    (@shahank)

    You don’t see any errors on your end when checking out the sites? Regardless is this error something to worry about or is it a local caching issue? Thanks

    Thread Starter shahank

    (@shahank)

    Hi, I just checked all 3 of my websites and I see the errors are not there anymore. Don’t know what the issue was. Thanks again

    Plugin Support darcie – a11n

    (@darciemg)

    Hi there,

    I just checked all 3 of my websites and I see the errors are not there anymore. Don’t know what the issue was.

    Thanks for the update! It’s hard to tell what the exact issue was without reproducing it. It may have been an issue on PayPal’s end with their code.

    If you see the issue reappear or you have trouble processing payments with PayPal, feel free to open a new topic.

Viewing 7 replies - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.