Title: Getting Error emails and message
Last modified: May 7, 2026

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# Getting Error emails and message

 *  Resolved [hulihulagirl](https://wordpress.org/support/users/hulihulagirl/)
 * (@hulihulagirl)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/getting-error-emails-and-message/)
 * SERVER_ERROR NO: 6 MSG: Access denied. Please go to Dashboard [https://cleantalk.org/my?product_id=1](https://cleantalk.org/my?product_id=1).
   Do you want to proceed?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/getting-error-emails-and-message/#post-18901233)
 * Hello [@hulihulagirl](https://wordpress.org/support/users/hulihulagirl/),
 * Please make sure that you are using correct Access Key in the Anti-Spam plugin
   settings:
 * WordPress Admin Page > Settings > Anti-Spam by CleanTalk > “Show the access key”
   line
 * To find your Access Key, please follow this guide: [https://cleantalk.org/help/access-key#anti-spam_access_key](https://cleantalk.org/help/access-key#anti-spam_access_key)
 * Does it work?
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [2 months ago](https://wordpress.org/support/topic/getting-error-emails-and-message/#post-18903753)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   topic as “resolved”.If you have any further questions, you can start a new topic
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 2 replies - 1 through 2 (of 2 total)

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 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [CleanTalk Anti-Spam. Spam Firewall & Bot protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [2 months ago](https://wordpress.org/support/topic/getting-error-emails-and-message/#post-18903753)
 * Status: resolved