Jetpack by WordPress.com
Getting Error 500 when submit message via Contact Form (4 posts)

  1. Fawk
    Posted 2 years ago #


    When submitting a message using the Contact Form, it will try to connect then give me an error 500.

    However, the message does appear in Feedback but an email won't be sent.

    Link: http://setuix.com/contact

    Any idea why its throwing me an error 500?


  2. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 2 years ago #

    I notice a few 500 errors when looking at your contact page:

    Could you try to disable your CDN plugin, and let me know if it helps?

  3. Fawk
    Posted 2 years ago #

    Hi Jeremy,

    Thanks for the reply. I have disabled both Minify and CDN and it's still giving me the errors.

    I'll leave both the CDN and minify disabled until you have a chance to look at it.

  4. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 2 years ago #

    Could you try to completely disable W3 Total Cache?

    If that doesn't help, it might be helpful to check your server error logs to know more about these 500 error logs.
    If you do not know how to access your error logs, your hosting provider should be able to help.


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