Title: Getting error -10520
Last modified: November 8, 2016

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# Getting error -10520

 *  [amontag](https://wordpress.org/support/users/amontag/)
 * (@amontag)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/getting-error-10520/)
 * When I try to use Publicize with Facebook or Twitter I get error -10520 and the
   horrible message that something that should never happen happened, try again 
   it should work
 * Site is societastoricasaronnese.1hi.it
 * It worked until a week ago

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [9 years, 9 months ago](https://wordpress.org/support/topic/getting-error-10520/#post-8419486)
 * Your site doesn’t seem to be properly connected to WordPress.com at the moment.
   Could you try the following:
 * 1) Go the Jetpack menu in your dashboard
    2) Click on “Disconnect Site from WordPress.
   com” at the bottom of the page if your site is currently connected to WordPress.
   com. 3) Confirm the disconnection. 4) Click on the Connect button to connect 
   your site to WordPress.com again.
 * If that doesn’t help, can you please use Jetpack’s Debugger module to send us
   some more information about your site?
    1. Go to the Jetpack page in your dashboard.
    2. Click on the **Debug** link appearing at the bottom of the page.
    3. Click the link that says **“click here to contact Jetpack support.”**
    4. Fill in the description box and your name and email address.
    5. Click the “Contact Support” button to send us the debug results privately. **
       It’s best not to post this information on public forums, as it contains private
       details about your site.**
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Getting error -10520’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/getting-error-10520/#post-8419486)
 * Status: not resolved