Title: Getting Erro
Last modified: February 9, 2023

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# Getting Erro

 *  Resolved [tuberdr11](https://wordpress.org/support/users/tuberdr11/)
 * (@tuberdr11)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/getting-erro-2/)
 * Getting error everytime we submit. You can see here.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgetting-erro-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/getting-erro-2/#post-16458504)
 * Hello dear [@tuberdr11](https://wordpress.org/support/users/tuberdr11/) ,
 * Thanks for getting in touch with us. We would need some info to troubleshoot 
   the issue you’re facing.
 * Can you please send me the system information file?
   You can retrieve it from 
   here:
 * [How to Retrieve the “System Information” File](https://help.popup-builder.com/en/article/how-to-retrieve-the-system-information-file-19wirum/)
 * Please, also send the exported popup for us to check.
 * [How to Export Popups](https://help.popup-builder.com/en/article/how-to-importexport-popups-1jynqgu/)
   tutorial will help you get the file.
 * You can use [https://wetransfer.com/](https://wetransfer.com/) to send both files
   to us (the Get a Link option).
   Click here – [https://prnt.sc/174oX-9Hspki](https://prnt.sc/174oX-9Hspki)
   Choose the Get Transfer Link option and then place the link in this forum – [https://prnt.sc/_lQH0Rh20sme](https://prnt.sc/_lQH0Rh20sme)

Viewing 1 replies (of 1 total)

The topic ‘Getting Erro’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/getting-erro-2/#post-16458504)
 * Status: resolved