• Resolved squibbs

    (@balakakomodo)


    Hi,

    When I initially install the plugin and set up the custom author URL, it works for about 5 minutes. But after that it gives ‘ERR_TOO_MANY_REDIRECTS’ error 🙁.

    Is there a way to fix this?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Chris Allen

    (@chrisjallen)

    @balakakomodo hi, I will take a look at this. I admit I haven’t updated this plugin for a while so it might be a compatibility issue. I’ll get back to you as soon as I get chance to investigate this.

    Thread Starter squibbs

    (@balakakomodo)

    @chrisjallen Thanks for the response. Let me know if you need any more info 🙂

    Plugin Author Chris Allen

    (@chrisjallen)

    @balakakomodo I’ve been quite busy but I will get onto this issue soon.

    Plugin Author Chris Allen

    (@chrisjallen)

    @balakakomodo I’ve tested this with the latest version of WordPress and it seems to work fine here. I can only think there is a problem with the URL you are redirecting to. Do you have any redirects set up on your site?

    Can you try changing the custom author URL to something else, for example https://google.com and see if it still causes the redirect loop?

    Plugin Author Chris Allen

    (@chrisjallen)

    @balakakomodo did you have any luck? You could also try using a tool like wheregoes.com to see what’s going on with the redirect.

    Plugin Author Chris Allen

    (@chrisjallen)

    @balakakomodo I’ll give it another week to see if you are able to respond, and then I’ll probably have to consider this resolved. If you do come back after a week I’ll reopen it.

    All the best!

    Thread Starter squibbs

    (@balakakomodo)

    Hi, thanks for following up, and apologies for the delayed reply.

    Yeah I can set the URL to literally anything else and it works fine. Everything except the specific URL I want to use 🤦‍♂️😂

    I can type in the URL and navigate to it directly (so wheregoes.com says everything is fine). It’s when clicking on the author link in a post with the plugin enabled that gives the error.

    I’ve spent hours diagnosing why this particular URL gets stuck in a redirect loop. I even had my hosting look into it and it has them completely stumped too unfortunately.

    It’s clearly not a problem with the plugin, so my apologies for wasting your time with this. Thanks again for trying to help though, much appreciated 😊

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Getting ERR_TOO_MANY_REDIRECTS’ is closed to new replies.