Title: Getting Critical error when installing plugin
Last modified: May 5, 2023

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# Getting Critical error when installing plugin

 *  Resolved [atomicbong](https://wordpress.org/support/users/atomicbong/)
 * (@atomicbong)
 * [3 years ago](https://wordpress.org/support/topic/getting-critical-error-when-installing-plugin/)
 * Hi, when I install the plugin and go the the home page, I get a critical error.
 * In the logs, it says,
 * “[05-May-2023 13:30:41 UTC] PHP Fatal error: Uncaught Error: Call to undefined
   method Elementor\Controls_Manager::register() in /home/demo/public_html/wp-content/
   plugins/royal-elementor-addons/plugin.php:233”
 * Please advise. How do I fix this?
 * Thanks,

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Givi WP Royal Support](https://wordpress.org/support/users/ggedenidze1982/)
 * (@ggedenidze1982)
 * [3 years ago](https://wordpress.org/support/topic/getting-critical-error-when-installing-plugin/#post-16714922)
 * Hi, Atomicbong
 * First, thank you for choosing our theme and service.
 * Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site
   info to clipboard” button, then send the information to our email: [royalelementoraddons@gmail.com](https://wordpress.org/support/topic/getting-critical-error-when-installing-plugin/royalelementoraddons@gmail.com?output_format=md)
 * Also, navigate to Tools > Export – choose All Content and click on Download Export
   File and then send this file to our email – [royalelementoraddons@gmail.com](https://wordpress.org/support/topic/getting-critical-error-when-installing-plugin/royalelementoraddons@gmail.com?output_format=md)
   as well
 * We will analyze your system and replicate the same case. This will help us to
   debug the issue much easier and provide a faster solution.
 * P.S. please don’t forget to mention the support URL from wordpress.org
 * Kind regards,
 * Givi

Viewing 1 replies (of 1 total)

The topic ‘Getting Critical error when installing plugin’ is closed to new replies.

 * ![](https://ps.w.org/royal-elementor-addons/assets/icon-128x128.gif?rev=2604295)
 * [Royal Addons for Elementor – Addons and Templates Kit for Elementor](https://wordpress.org/plugins/royal-elementor-addons/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/royal-elementor-addons/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/royal-elementor-addons/)
 * [Active Topics](https://wordpress.org/support/plugin/royal-elementor-addons/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/royal-elementor-addons/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/royal-elementor-addons/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Givi WP Royal Support](https://wordpress.org/support/users/ggedenidze1982/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/getting-critical-error-when-installing-plugin/#post-16714922)
 * Status: resolved