Support » Plugin: WordPress Survey & Poll » Getting Blank screen on clicking WP Survery & poll admin setting

  • Hello Team,

    I’m getting blank screen on clicking WP Survery & poll admin setting.

    I tried in single and multisite support, Both not working. Kindly help to resolve the issue,

    WP version used : 4.9.6
    Plugin Latest version used : 1.5.6

    Thanks,
    Harish K

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author pantherius

    (@pantherius)

    Hello,

    Probably, any of your plugin or the theme replace the original jQuery on your site with an external 3rd party jQuery.
    Please try to deactivate all other plugins, then check it again.
    If it works, you can activate back one-by-one to see which one causing the issue.
    In case it doesn’t help, please temporary switch the theme to any default WP Theme and try it again.

    Regards,
    Pantherius

    @pantherius,

    I tried all the ways. But no luck. I even tried with fresh WP installation with Default WP Themes itself, with no plugins installed. But no luck.

    Kindly help to resolve this.

    Thanks,

    Plugin Author pantherius

    (@pantherius)

    The error log on your server must provide additional details about the white screen issue.
    It should be related with your server configuration settings.

Viewing 3 replies - 1 through 3 (of 3 total)
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