Title: Getting an error – website down
Last modified: August 30, 2016

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# Getting an error – website down

 *  Resolved [overkill22](https://wordpress.org/support/users/overkill22/)
 * (@overkill22)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/getting-an-error-website-down/)
 * Hi guys,
    I noticed just now that my website is down. I don’t know what happened
   because I didn’t do any changes. Actually just this morning I approved one comment,
   that’s it. The error is:
 *     ```
       Warning: require(inc/class-remote-notification-client.php): failed to open stream: No such file or directory in /homepages/3/d568990275/htdocs/clickandbuilds/LKTN2/wp-content/plugins/wp-product-review/inc/wppr-main.php on line 434
   
       Fatal error: require(): Failed opening required 'inc/class-remote-notification-client.php' (include_path='.:/usr/lib/php5.5') in /homepages/3/d568990275/htdocs/clickandbuilds/LKTN2/wp-content/plugins/wp-product-review/inc/wppr-main.php on line 434
       ```
   
 * my wppr-main.php line 434:
    `if (!class_exists('TAV_Remote_Notification_Client'))
   require( 'inc/class-remote-notification-client.php' );`
 * if you want something more I can provide you more details, just tell me what 
   do you need.
 * my website: [HERE](http://letskillthenoise.com)
 * Thank you
 * [https://wordpress.org/plugins/wp-product-review/](https://wordpress.org/plugins/wp-product-review/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [overkill22](https://wordpress.org/support/users/overkill22/)
 * (@overkill22)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/getting-an-error-website-down/#post-6533511)
 * I forgot:
 * I cannot even enter my admin page.
 *  [cjracer20](https://wordpress.org/support/users/cjracer20/)
 * (@cjracer20)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/getting-an-error-website-down/#post-6533531)
 * Yes me too. This plugin has taken my webpage down as well.
 *  [cjracer20](https://wordpress.org/support/users/cjracer20/)
 * (@cjracer20)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/getting-an-error-website-down/#post-6533536)
 * Fixed it. Went to the root folder and deleted the fuck out of that plugin. wpcontent/
   plugins/wp-product-review <-get it out of here
 *  Thread Starter [overkill22](https://wordpress.org/support/users/overkill22/)
 * (@overkill22)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/getting-an-error-website-down/#post-6533543)
 * did you delete the entire folder?
 * I went to the folder by FTP:
    `/wp-content/plugins/wp-product-review`
 * Then I add an underscore “_” to the file
    `wp-product-review.php`
 * so now the file is named
    `_wp-product-review.php`
 * the site now is online, but of course without the plugin working.
    I can see 
   that there is an update for the plugin, from version 2.6.4 to version 2.6.5. 
   So I updated the plugin. The update renamed automatically the file: `_wp-product-
   review.php`
 * with the correct one, now the website and the plugin is working.
 * But I’m still curious about what happened.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Getting an error – website down’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-product-review_7b97d5.svg)
 * [WP Product Review Lite](https://wordpress.org/plugins/wp-product-review/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-product-review/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/wp-product-review/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-product-review/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-product-review/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [overkill22](https://wordpress.org/support/users/overkill22/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/getting-an-error-website-down/#post-6533543)
 * Status: resolved