Support » Plugin: Contact Form 7 » Getting an error reCaptcha

  • This is the error message I receive when trying to configure my reaptcha. I thought I installed it correctly last week but I’m still getting spam.

    Requests passed & failed?
    This site’s traffic is below the minimum required to display charts.
    Sessions completed?
    This site’s traffic is below the minimum required to display charts.
    Spam index?
    This site’s traffic is below the minimum required to display charts.
    Average Response Time (seconds)?
    This site’s traffic is below the minimum required to display charts.

    The page I need help with: [log in to see the link]

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  • First, make sure you’re using the latest version of CF 7 if you want to use Google’s v3 reCAPTCHA. The latest version fixes an issue with spam coming through.

    Those messages on Google’s site are normal for low-volume sites, but I don’t see the v3 reCAPTCHA loading on your site at all. Make sure you follow the instructions here, in particular the part about getting v3 reCAPTCHA keys from Google and setting them on the Contact Forms -> Integration page of your WP admin.

    Be sure to clear any caching plugins, content delivery networks (CDN), etc., once you get it all configured.

Viewing 1 replies (of 1 total)
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