Title: Getting an error on shortcode.js
Last modified: November 8, 2023

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# Getting an error on shortcode.js

 *  Resolved [vfmv](https://wordpress.org/support/users/vfmv/)
 * (@vfmv)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/getting-an-error-on-shortcode-js/)
 * When creating a new page, I’m receiving this error:
   Failed to load plugin url:
   [http://www.shield-iss.com/wp-content/plugins/jeg-elementor-kit/lib/jeg-element/assets/js/shortcode.js](http://www.shield-iss.com/wp-content/plugins/jeg-elementor-kit/lib/jeg-element/assets/js/shortcode.js)
   I also did review the Elementor System Info >
 * Elementor – Compatibility Tag Jeg Elementor Kit Incompatible
   How do I resolve
   this?
 * ![](https://wordpress.org/1531485b-20b6-41b1-a302-ddeb0fb8da14)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fgetting-an-error-on-shortcode-js%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Fauzan Jegstudio](https://wordpress.org/support/users/fauzanjegstudio/)
 * (@fauzanjegstudio)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/getting-an-error-on-shortcode-js/#post-17182830)
 * Hello [@vfmv](https://wordpress.org/support/users/vfmv/),
 * Where is this error displayed? Previously, we tried it, but we couldn’t find 
   an error like this. Currently, we don’t have a clue about what’s really happening,
   but you can check the `../wp-content/plugins/jeg-elementor-kit/lib/jeg-element/
   assets/js/shortcode.js` file in your WordPress folder to see if it exists or 
   not.
 * Before, we searched some forums that had similar issues with other plugins, and
   from those forums, you can try clearing the cache (if available) or updating/
   reinstalling the plugin.
 * [https://wordpress.org/support/topic/failed-to-load-plugin-url-wp-content-plugins-thirsty/](https://wordpress.org/support/topic/failed-to-load-plugin-url-wp-content-plugins-thirsty/)
 * We’ll be waiting for your next update.
 * Thank You
 *  Thread Starter [vfmv](https://wordpress.org/support/users/vfmv/)
 * (@vfmv)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/getting-an-error-on-shortcode-js/#post-17186888)
 * Hi, when I create a page- the error shows:
   [https://prnt.sc/6KQXoJGRU7xe](https://prnt.sc/6KQXoJGRU7xe)
 *  Plugin Author [Fauzan Jegstudio](https://wordpress.org/support/users/fauzanjegstudio/)
 * (@fauzanjegstudio)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/getting-an-error-on-shortcode-js/#post-17190153)
 * Hello [@vfmv](https://wordpress.org/support/users/vfmv/),
 * We apologize once again for this inconvenience. To reiterate, we have checked
   this issue on our side, but we did not find any issues similar to what you are
   experiencing. We suggest you deactivate all plugins on your site except for Elementor
   and Jeg Elementor Kit. This way, you can determine if there is a conflict with
   another plugin.
 * If this doesn’t help, you may want to contact your server service provider to
   assist you with this issue. We assume that the server might be blocking access
   to that file, preventing it from being loaded.
 * We will wait for your next update after trying these steps.
 * Thank You
 *  Plugin Author [Fauzan Jegstudio](https://wordpress.org/support/users/fauzanjegstudio/)
 * (@fauzanjegstudio)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/getting-an-error-on-shortcode-js/#post-17266859)
 * Hello [@vfmv](https://wordpress.org/support/users/vfmv/),
 * How are you? We hope you are doing well.
 * Regarding this issue, have you resolved it?
 * We want to inform you that due to the lack of recent conversation on this topic,
   we will mark it as resolved.
 * If you still have this issue, please feel free to let us know.
 * Thank You

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Getting an error on shortcode.js’ is closed to new replies.

 * ![](https://ps.w.org/jeg-elementor-kit/assets/icon.svg?rev=3378738)
 * [Jeg Kit for Elementor – Powerful Addons for Elementor, Widgets & Templates for WordPress](https://wordpress.org/plugins/jeg-elementor-kit/)
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 * 4 replies
 * 2 participants
 * Last reply from: [Fauzan Jegstudio](https://wordpress.org/support/users/fauzanjegstudio/)
 * Last activity: [2 years, 5 months ago](https://wordpress.org/support/topic/getting-an-error-on-shortcode-js/#post-17266859)
 * Status: resolved