Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » Getting an database error after activating the plugin

  • Resolved Mahesh Waghmare

    (@mahesh901122)


    My localhost test site is dev.new.

    After installing and activating the plugin I am gettinge below error:

    [15-Nov-2019 07:39:36 UTC] WordPress database error Table 'dev.new.wp_give_customers' doesn't exist for query SELECT COUNT(id) FROM wp_give_customers made by do_action('wp_ajax_wp_give_db_updater'), WP_Hook->do_action, WP_Hook->apply_filters, Give_Background_Updater->maybe_handle, Give_Background_Updater->handle, Give_Background_Updater->task, give_v201_add_missing_donors_callback

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  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi there,

    Does your local install have any settings that might prevent WordPress from creating custom database tables? GiveWP uses several custom tables that are necessary and it seems at least one of them wasn’t installed when you activated the plugin.

    Can you tell me a bit about your local environment and how I might help replicate that problem? We don’t have any other reports of this at all, so it suggests something unique happening in your local environment.

    Thanks!

    Hi there,

    I’m going to mark this ticket as resolved, but if there is anything else you need don’t hesitate to reach out.

    Thanks.

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