Hey @thepeoplesmovies,
Apologies for the delay in following up with you on this. We’re working through a bit of a backlog.
Was Jetpack the only plugin you had active at the time? If this were a Jetpack issue, we’d certainly be getting hundreds of reports of it around this same time, which we’re not seeing. So, I’m wondering if it is your theme conflicting with Jetpack?
You can test this by temporarily activating one of the WordPress default themes and activate Jetpack. However, I do see that Jetpack is properly connected on your site now, so perhaps you sorted this out already?
Let us know!
hi there
everything seems to be fine now, Ive been running the same theme for about 3 years never had a problems I do keep everything updated, the problem came just after the last jetpack update, everything is good now
thanks for reply
paul
Hey Paul! Thanks for the update. Let us know if it happens again, sound good?
I’m going to mark this thread as resolved now, but feel free to reach back out if you still need us.
Cheers!
hi there
unfortunately the problem has returned, this time I tried with some default themes that come with wordpress they all give the double dashboard
Hi @thepeoplesmovies,
I trust this issue reoccurs when Jetpack is active, am I correct?
If that’s so, I’d like to run some more tests with you on your site to try to figure out what’s happening. Could you contact us via this contact form and mention this thread?
Thanks a lot!
That was the first time it went double when I first reported it, it seems to come and go, it went ok and today it’s back to double
I see you contacted us via the contact form, and found the issue was caused by the WP Security plugin, so I’m going to mark this thread as resolved. You can continue to reply to the support emails if you need further help.
