Getting a critical error when trying to update products by 5%

Resolved

(@conorbradleydigitalagency)

Hi All,
I’m getting a critical error when trying to update the product’s price by 5%. I’ve disabled plugins that show up in the error log however these aren’t relating to the problem.


### WordPress Environment ###

WordPress address (URL): -
Site address (URL): -
WC Version: 6.7.0
REST API Version: ✔ 6.7.0
WC Blocks Version: ✔ 7.8.3
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 4 GB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.84.0
OpenSSL/1.1.1q

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.35-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: wpxb_
Total Database Size: 727.91MB
Database Data Size: 527.46MB
Database Index Size: 200.45MB
wpxb_woocommerce_sessions: Data: 31.56MB + Index: 1.52MB + Engine InnoDB
wpxb_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxb_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpxb_woocommerce_order_items: Data: 4.52MB + Index: 1.52MB + Engine InnoDB
wpxb_woocommerce_order_itemmeta: Data: 52.56MB + Index: 22.06MB + Engine InnoDB
wpxb_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpxb_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxb_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxb_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxb_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_actionscheduler_actions: Data: 2.52MB + Index: 2.48MB + Engine InnoDB
wpxb_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_actionscheduler_logs: Data: 2.52MB + Index: 1.92MB + Engine InnoDB
wpxb_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_aiowps_debug_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_aiowps_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_aiowps_failed_logins: Data: 0.20MB + Index: 0.07MB + Engine MyISAM
wpxb_aiowps_global_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_aiowps_login_activity: Data: 0.30MB + Index: 0.07MB + Engine MyISAM
wpxb_aiowps_login_lockdown: Data: 0.55MB + Index: 0.13MB + Engine MyISAM
wpxb_aiowps_permanent_block: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_cleantalk_ac_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_cleantalk_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_cleantalk_sfw: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
wpxb_cleantalk_sfw_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_cleantalk_spamscan_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_cleantalk_ua_bl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_commentmeta: Data: 0.28MB + Index: 0.30MB + Engine InnoDB
wpxb_comments: Data: 15.55MB + Index: 13.09MB + Engine InnoDB
wpxb_css_js_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_db7_forms: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wpxb_duplicator_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_ewd_otp_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_ewd_otp_fields_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_ewd_otp_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_ewd_otp_order_statuses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_ewd_otp_sales_reps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_fsmpt_email_logs: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
wpxb_giftvouchers_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_giftvouchers_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_giftvouchers_setting: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_giftvouchers_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailchimp_carts: Data: 0.40MB + Index: 0.02MB + Engine MyISAM
wpxb_mailchimp_jobs: Data: 0.22MB + Index: 0.01MB + Engine MyISAM
wpxb_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxb_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpxb_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wpxb_mailpoet_scheduled_tasks: Data: 0.30MB + Index: 0.25MB + Engine InnoDB
wpxb_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxb_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxb_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpxb_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxb_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpxb_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpxb_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpxb_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxb_mailpoet_subscribers: Data: 2.52MB + Index: 4.92MB + Engine InnoDB
wpxb_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_subscriber_segment: Data: 1.52MB + Index: 0.59MB + Engine InnoDB
wpxb_mailpoet_subscriber_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_mailpoet_tags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_options: Data: 6.50MB + Index: 0.33MB + Engine InnoDB
wpxb_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_postmeta: Data: 119.67MB + Index: 92.28MB + Engine InnoDB
wpxb_posts: Data: 12.52MB + Index: 5.03MB + Engine InnoDB
wpxb_prflxtrflds_fields_id: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_prflxtrflds_fields_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_prflxtrflds_field_values: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_prflxtrflds_roles_and_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_prflxtrflds_roles_id: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_prflxtrflds_user_field_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_prflxtrflds_user_roles: Data: 0.19MB + Index: 0.16MB + Engine MyISAM
wpxb_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_rank_math_404_logs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpxb_rank_math_analytics_gsc: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_rank_math_analytics_inspections: Data: 0.10MB + Index: 0.06MB + Engine MyISAM
wpxb_rank_math_analytics_objects: Data: 0.08MB + Index: 0.06MB + Engine MyISAM
wpxb_rank_math_internal_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_rank_math_internal_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_rank_math_redirections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_rank_math_redirections_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_revslider_css: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wpxb_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_shopmagic_automation_outcome: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_shopmagic_automation_outcome_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_shopmagic_guest: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_shopmagic_guest_meta: Data: 0.13MB + Index: 0.05MB + Engine InnoDB
wpxb_shopmagic_optin_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_sm_sync: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_sr_woo_order_items: Data: 1.52MB + Index: 0.36MB + Engine InnoDB
wpxb_termmeta: Data: 0.20MB + Index: 0.20MB + Engine InnoDB
wpxb_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpxb_term_relationships: Data: 0.16MB + Index: 0.11MB + Engine InnoDB
wpxb_term_taxonomy: Data: 0.14MB + Index: 0.03MB + Engine InnoDB
wpxb_usermeta: Data: 30.56MB + Index: 31.09MB + Engine InnoDB
wpxb_users: Data: 2.52MB + Index: 1.47MB + Engine InnoDB
wpxb_vxcf_leads: Data: 0.45MB + Index: 0.23MB + Engine InnoDB
wpxb_vxcf_leads_detail: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
wpxb_vxcf_leads_notes: Data: 1.52MB + Index: 0.09MB + Engine InnoDB
wpxb_wcpdf_invoice_number: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wpxb_wcpdf_invoice_number_2021: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
wpxb_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpxb_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpxb_wc_cancel_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_wc_category_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxb_wc_customer_lookup: Data: 1.52MB + Index: 0.88MB + Engine InnoDB
wpxb_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxb_wc_gpf_render_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_wc_order_coupon_lookup: Data: 0.14MB + Index: 0.17MB + Engine InnoDB
wpxb_wc_order_product_lookup: Data: 3.52MB + Index: 6.06MB + Engine InnoDB
wpxb_wc_order_stats: Data: 2.52MB + Index: 1.28MB + Engine InnoDB
wpxb_wc_order_tax_lookup: Data: 1.52MB + Index: 0.64MB + Engine InnoDB
wpxb_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxb_wc_product_meta_lookup: Data: 0.25MB + Index: 0.48MB + Engine InnoDB
wpxb_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxb_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_wdr_order_discounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_wdr_order_item_discounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_wdr_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_woocommerce_gpf_google_taxonomy: Data: 0.89MB + Index: 0.00MB + Engine MyISAM
wpxb_woo_sr_cart_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxb_woo_sr_orders: Data: 1.52MB + Index: 0.31MB + Engine InnoDB
wpxb_woo_sr_order_items: Data: 1.52MB + Index: 0.33MB + Engine InnoDB
wpxb_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_wpmailsmtp_debug_events: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpxb_wpmailsmtp_emails_log: Data: 0.44MB + Index: 0.03MB + Engine InnoDB
wpxb_wpmailsmtp_email_tracking_events: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxb_wpmailsmtp_email_tracking_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_wpml_mails: Data: 200.52MB + Index: 0.00MB + Engine InnoDB
wpxb_wpr_rucss_resources: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_wpr_rucss_used_css: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_wpstg_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxb_wtmgdp_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_wt_iew_action_history: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpxb_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxb_yith_wcwl: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wpxb_yith_wcwl_lists: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wpxb_yoast_indexable: Data: 4.52MB + Index: 3.28MB + Engine InnoDB
wpxb_yoast_indexable_hierarchy: Data: 0.13MB + Index: 0.23MB + Engine InnoDB
wpxb_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxb_yoast_primary_term: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpxb_yoast_seo_links: Data: 0.28MB + Index: 0.23MB + Engine InnoDB
wpxb_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

accordions: 7
acf-field: 14
acf-field-group: 4
attachment: 2397
br_product_filter: 1
custom_css: 1
fgf_master_log: 83
fgf_rules: 21
gs_team: 1
mailpoet_page: 1
mc4wp-form: 1
nav_menu_item: 111
oembed_cache: 89
option-tree: 1
page: 60
portfolio: 18
post: 60
postman_sent_mail: 250
product: 558
product_variation: 518
s7upf_footer: 5
s7upf_header: 8
s7upf_mega_item: 9
seedprod: 1
shop_coupon: 128
shop_order: 15095
shop_order_refund: 188
spucpt: 4
team_mf: 4
team_mf_team: 1
tmm: 1
wpcf7_contact_form: 8
wpcode: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ❌Error messages should not be shown to visitors.

### Active Plugins (67) ###

ManageWP - Worker: by GoDaddy – 4.9.14
7up-Core: by 7uptheme – 1.3
7up-Core: by 7uptheme – 1.3
Advanced Custom Fields: by Delicious Brains – 5.12.3
Better Search Replace: by Delicious Brains – 1.4.1
Cancel order request for WooCommerce: by PI Websolution – 1.2.70
Conditional Fields for Contact Form 7: by Jules Colle – 2.2.1
CFDB7 Unique: by Arshid – 1.0.4
Anti-Spam by CleanTalk: by СleanTalk  – 5.182
Admin Columns: by AdminColumns.com – 4.4.5
Column Shortcodes: by Codepress – 1.0.1
Contact Form 7 Datepicker: by Aurel Canciu – 2.6.0
Contact Form CFDB7: by Arshid – 1.2.6.4
Contact Form Entries: by CRM Perks – 1.2.8
Content Control: by Code Atlantic – 1.1.9
GDPR Cookie Consent: by WebToffee – 2.1.2
Disable Gutenberg: by Jeff Starr – 2.7
Duplicator: by Snap Creek – 1.4.7
Facebook for WooCommerce: by Facebook – 2.6.19
Free Gifts for WooCommerce: by FantasticPlugins – 7.0
Site Kit by Google: by Google – 1.80.0
Import and export users and customers: by codection – 1.19.3.1
WPCode - Insert Headers, Footers, and Code Snippets: by WPCode – 2.0.1
Jetpack: by Automattic – 11.2
WPBakery Page Builder: by Michael M - WPBakery.com – 6.4.0
Mailchimp for WooCommerce: by Mailchimp – 2.7.2
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7
Max Mega Menu: by megamenu.com – 2.9.7
Order Export & Order Import for WooCommerce: by WebToffee – 2.2.5
Popups - WordPress Popup: by timersys – 1.9.3.8
Profile Extra Fields by BestWebSoft: by BestWebSoft – 1.2.6
PW WooCommerce Bulk Edit Pro: by Pimwick
LLC – 2.281

Slider Revolution: by ThemePunch – 6.2.22
Rollback Update Failure: by Andy Fragen
Ari Stathopolous
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Paul Biron – 3.1.1

Scripts n Styles: by unFocus Projects – 3.5.2
Rank Math SEO: by Rank Math – 1.0.94
Team Members: by WP Darko – 5.1.1
Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.3.2
Facebook for WooCommerce - settings tools: by SkyVerge – 1.0.0
CTX Feed: by WebAppick – 4.4.69
Woocommerce Bulk Price Update: by TechnoCrackers – 2.2.1
Woo Discount Rules: by Flycart – 2.4.3
Free Shipping Bar for WooCommerce: by VillaTheme – 1.1.8
Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.1
Payment Plugins for Stripe WooCommerce: by Payment Plugins
support@paymentplugins.com – 3.3.24

Woocomerce Brands lite: by Proword – 2.0
Table Rate Shipping for WooCommerce: by JEM Plugins – 2.26
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WooCommerce Global Payments HPP: by SkyVerge – 3.0.4
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.13
WooCommerce Payments: by Automattic – 4.5.0
WooCommerce PayPal Payments: by WooCommerce – 1.9.1
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.0.1
WooCommerce Google Product Feed: by Ademti Software Ltd. – 9.0.4 (update to version 10.7.4 is available)
Product SKU Generator for WooCommerce: by SkyVerge – 2.4.8
Sequential Order Numbers for WooCommerce: by SkyVerge – 1.9.7
WooCommerce Shipping & Tax: by WooCommerce – 1.26.2
WooCommerce TM Extra Product Options: by themeComplete – 4.9.9
WooCommerce: by Automattic – 6.7.0
WordPress Importer: by wordpressdotorg – 0.7
WP Mail SMTP Pro: by WPForms – 3.5.1
WP Rocket: by WP Media – 3.11.4.2
WP Test Email: by Boopathi Rajan – 1.1.5
WPForms Lite: by WPForms – 1.7.5.5
YITH WooCommerce Compare: by YITH – 2.17.0
YITH WooCommerce Order & Shipment Tracking: by YITH – 2.5.0
YITH WooCommerce Wishlist: by YITH – 3.11.0

### Inactive Plugins (3) ###

CMP - Coming Soon & Maintenance Plugin: by NiteoThemes – 4.1.2
Contact Form 7: by Takayuki Miyoshi – 5.6.1
OptionTree: by Derek Herman – 2.7.3

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

ManageWP - Worker Loader: by GoDaddy – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #8 - /shop/
Basket: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: #1619 - /terms-conditions/

### Theme ###

Name: Iustore Child
Version: 1.0
Author URL: http://themeforest.net/user/7-up
Child Theme: ✔
Parent Theme Name: Iustore
Parent Theme Version: 3.8
Parent Theme Author URL: http://themeforest.net/user/7-up
WooCommerce Support: ✔

### Templates ###

Overrides: /home/-/wp-content/plugins/woocommerce-tm-extra-product-options/templates/cart/cart-item-data.php
iustore/woocommerce/cart/mini-cart.php
iustore-child/woocommerce/checkout/form-login.php
iustore/woocommerce/content-product.php
iustore/woocommerce/content-single-product.php
iustore-child/woocommerce/emails/customer-reset-password.php
iustore/woocommerce/global/quantity-input.php
iustore/woocommerce/loop/loop-end.php
iustore/woocommerce/loop/loop-start.php
iustore-child/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0
iustore-child/woocommerce/myaccount/lost-password-confirmation.php
iustore-child/woocommerce/myaccount/my-account.php
iustore/woocommerce/single-product/add-to-cart/grouped.php
iustore/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0
iustore/woocommerce/single-product/meta.php
iustore/woocommerce/single-product/rating.php
iustore/woocommerce/content-product_cat.php

Outdated Templates: ❌
					
					
						Learn how to update

### WooCommerce Google Product Feed options ###

Google merchant centre product feed: Enabled
Google merchant centre product review feed: -
Bing merchant centre feed: -
Google merchant centre local product inventory feed: -
Google merchant centre local products feed (legacy): -
Google merchant centre product inventory feed (legacy): -
Include variations in feed: Enabled
Send "item group ID": No
Debug key: 00062444-7e63-48b1-8c28-bd6a36428fa0

### WooCommerce Google Product Feed fields ###

Product description: Main product description (full preferred) plus variation description
Availability: Defaults to "in stock".
Brand: 
Manufacturer Part Number (MPN): 
Product Type: 
Google Product Category: 
Global Trade Item Number (GTIN): 
Size system: 
Pickup SLA: 
Custom label 0: 

### Global Payments HPP ###

Environment: Production
Tokenization Enabled: 
Debug Mode: Off

### WooCommerce PayPal Payments ###

Onboarded: ✔
Shop country code: GB
WooCommerce currency supported: ✔
PayPal card processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
Vault enabled: ✔
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ✔

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ✔ Next scheduled: 2022-08-04 16:39:56 +00:00
Options: ✔
Notes: 82
Onboarding: completed

### WooCommerce Payments ###

Version: 4.5.0
Connected to WPCOM: No
Blog ID: -
Account ID: -

### Action Scheduler ###

Canceled: 1
Oldest: 2022-08-03 14:53:02 +0000
Newest: 2022-08-03 14:53:02 +0000

Complete: 7,162
Oldest: 2022-07-04 10:21:30 +0000
Newest: 2022-08-03 18:10:15 +0000

Failed: 223
Oldest: 2019-12-29 09:09:51 +0000
Newest: 2020-01-23 14:15:53 +0000

Pending: 13
Oldest: 2022-08-03 18:57:55 +0000
Newest: 2022-08-12 01:24:25 +0000

### Status report information ###

Generated at: 2022-08-03 18:40:09 +00:00

Viewing 8 replies - 1 through 8 (of 8 total)

Kaavya Iyer
(@kaavyaiyer)

3 years, 10 months ago

Hi @conorbradleydigitalagency,

Thanks for reaching out. Please follow the following steps to determine if there is a theme/plugin conflict:

1. Switch your theme to Storefront.
2. Disable all plugins except WooCommerce.
3. Try to update product prices.

If the issue persists despite following the above steps, kindly share the following information:

1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

Please redact any sensitive information from the status report.

If you are able to update the prices without any errors after switching to Storefront theme and deactivating all other plugins except WooCommerce, the problem may be with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your plugins one by one, testing after each reactivation until you find the one causing the error.

I hope this helps!

Juan G. (woo-hc)
(@judagutor)

3 years, 10 months ago

Hi @conorbradleydigitalagency!

Thank you for reaching out and for sending the system status report.

How are you updating the product prices? Are you using the Woocommerce Bulk Price Update plugin for that? Or are you using the WooCommerce core option to bulk edit prices?

Let us know!

Thread Starter Conor Bradley – Digital Agency
(@conorbradleydigitalagency)

3 years, 10 months ago

Hi,
i’m using the WooCommerce core option to bulk edit prices

Juan G. (woo-hc)
(@judagutor)

3 years, 10 months ago

Thank you for the confirmation

I know you already disabled some plugins on your site, but could you please try to perform a full conflict test as suggested by @kaavyaiyer and then try again to see if it helps to solve the issue?

Let us know how it goes for you!
Thread Starter Conor Bradley – Digital Agency
(@conorbradleydigitalagency)

3 years, 10 months ago
Hi,
I have disabled all plugins apart from woocommerce & now getting this error screenshare video.This also happens when trying to delete users! This is very odd as the website it gets redirected to (the 404) is actually a different domain on another cPanel account. I have checked the DB and there’s no reference to the other URL & I also can’t see any logs relating to this in woocommerce.

I’ve cloned the original site so I can test things off the live site so if you need any login details do let me know.

I’ve also done the following and its still the same
1. Switch your theme to Storefront.
2. Disable all plugins except WooCommerce.
3. Try to update product prices.
- This reply was modified 3 years, 10 months ago by Conor Bradley - Digital Agency.
- This reply was modified 3 years, 10 months ago by Conor Bradley - Digital Agency.
con
(@conschneider)

Engineer

3 years, 10 months ago

Howdy @conorbradleydigitalagency,

I’ve cloned the original site so I can test things off the live site so if you need any login details do let me know.

Happy to test this with you.
Please open a ticket with us via: https://woocommerce.com/my-account/create-a-ticket/ and reference this thread. You can also provide staging credentials with the ticket (please use https://quickforget.com to prepare data for sending).

See you there!

Thread Starter Conor Bradley – Digital Agency
(@conorbradleydigitalagency)

3 years, 10 months ago

Just updating as we found the problem. It turns out that the the following error was been produced [http2:info] [pid 18086:tid 47965374875392]: Request pseudo header exceeds LimitRequestFieldSize: :path”

We were able to see that the LimitRequestFieldSize limits were getting reached which was causing the error so have simply increased this limit & seems to be working fine now.

Igor H
(@ihereira)

3 years, 10 months ago

Hello,

Glad to hear that you figured this out.

If you have a few minutes, we’d love it if you could share your experience with the community by leaving a review: https://wordpress.org/support/plugin/woocommerce/reviews/

Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Getting a critical error when trying to update products by 5%’ is closed to new replies.