Support » Plugin: Mail On Update » Getting 6 notifications for one plugin

  • I just received SIX notifications for ONE plugin update on one of my sites – this isn’t the first time this has happened. I am not sure whether it happened previously on this site or on another one – I use the mail on update plugin on a lot of sites. I don’t retain the update emails once the sites are updated either. All the notifications were sent at the same time (2:04 a.m.). I have “send one notification” checked – I always select that. Any idea what is happening here and how to prevent it? The emails go to the default address for the site. Update notifications for the same plugin on other sites were normal – one per plugin.

    • This topic was modified 1 year, 8 months ago by  Paddy Duncan.
Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author kubi23

    (@kubi23)

    Is this a high frequent website? When checking for updated plugins is executed it could be that this call is execute more than once due to parallel accesses.

    I wouldn’t call it a highly frequented website, no. It has a good level of traffic for its category and very good Google ranking, but it’s unlikely that it would have dozens of viewers all at once, and especially not at 2:48 a.m. in its time zone, as it’s unlikely to attract a lot of visitors from overseas. Of course, there is always the possibility that some Russian bot happened along at the same time or something!

    Plugin Author kubi23

    (@kubi23)

    I have released an updated version which probably fixes the problem. Could you check this new version and let me know if the error still occurs.

    • This reply was modified 1 year, 7 months ago by  kubi23.

    Thanks, kubi – I’ll certainly let you know if I see this behaviour again. Love the plugin, btw.

    Kubi, I just got two notifications (sent at the same time) for a plugin update – from a different site than the one that sent me six. Your plugin was updated on this site to the most recent version a week ago, when you released it.

    Plugin Author kubi23

    (@kubi23)

    Ok, thanks for letting me know. I will have a closer look at this.

    I have the same problem – too many emails about one update.

    Plugin Author kubi23

    (@kubi23)

    @paddy-duncon, @flector
    Thanks for reporting this issue. Just to confirm: You are recieved the same email multiple times at the same time? NOT: multiple notifications for the same plugin at different time, eventhough you have enabled “only inform once”, currect?

    No, 2 emails for day. “only inform once” enabled.

    Originally I got 6 emails all at once. Lately, like Flector, it’s been two a day – at 12 hour intervals – with “only inform once” enabled. I suspect there is something amiss in the coding for the time – a 12 hour clock instead of a 24 hour one?

    Plugin Author kubi23

    (@kubi23)

    I just double checked the code and the email should not be send out more than once if the “only inform once” option is enabled. I just released a new version with a minor improved debugging feature. It would be great if you could install the new versions, set debug to “true” in line 32 of the plugin and afterwards past the sourcecode (the rendered HTML) of one of your pages here. Or enable it and paste the link to your page. Would really help in narrowing down the error.

    Thanks.

    Hi Kubi – just happened again. Got 6 notifications for this site:

    http://rds-on.com

    I’ve enabled debug mode for the plugin as requested.

    Plugin Author kubi23

    (@kubi23)

    Thanks for the link. Intentionally I expected something like the plugin is called 6 times, but its actually just once as it should.

    I will keep looking into this and keep you updated.

Viewing 13 replies - 1 through 13 (of 13 total)
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