Title: Getting 500 &#8211; Internal server error
Last modified: August 22, 2016

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# Getting 500 – Internal server error

 *  Resolved [TateN](https://wordpress.org/support/users/taten/)
 * (@taten)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/getting-500-internal-server-error-3/)
 * I’m getting 500 – internal server error when using short code [wpdm_all_packages
   items_per_page=”100″ jstable=1] but it works fine if I limit it by category [
   wpdm_all_packages items_per_page=”100″ categories=”batch-records” jstable=1].
   The only thing that I could think of when selecting all packages is that there
   40,000 files versus the category which is only 200 files. Also it works fine 
   when selecting all packages if I take out jstable=1. Is there a limitation of
   records DataTable can handle?
 * [https://wordpress.org/plugins/download-manager/](https://wordpress.org/plugins/download-manager/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Tauhidul Alam](https://wordpress.org/support/users/tauhidul-alam/)
 * (@tauhidul-alam)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/getting-500-internal-server-error-3/#post-5931344)
 * It may cause because of your server problem.
 *  Thread Starter [TateN](https://wordpress.org/support/users/taten/)
 * (@taten)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/getting-500-internal-server-error-3/#post-5931392)
 * This is the only plugin that causing 500 error. Do you know where I can go to
   look for to fix this?
 *  Plugin Author [Shahjada](https://wordpress.org/support/users/codename065/)
 * (@codename065)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/getting-500-internal-server-error-3/#post-5931433)
 * [@taten](https://wordpress.org/support/users/taten/), it is probably happen for`
   items_per_page="100"` in short-code `[wpdm_all_packages items_per_page="100" 
   jstable=1]` as your server failing to process all 100 files at a time, try using`[
   wpdm_all_packages items_per_page="20"]` , however I didn’t see it happening for
   anyone else.
 *  Thread Starter [TateN](https://wordpress.org/support/users/taten/)
 * (@taten)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/getting-500-internal-server-error-3/#post-5931438)
 * It works fine when I put in this short code [wpdm_all_packages items_per_page
   =”100″] but I want to be able to do a search on documents as well. By adding 
   jstable=1 to the short code that’s where 500 error occurs. Is there another short
   code that I can use to do documents searching?
 *  [Tauhidul Alam](https://wordpress.org/support/users/tauhidul-alam/)
 * (@tauhidul-alam)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/getting-500-internal-server-error-3/#post-5931491)
 * it is because, when you use jstable=1, it try to query all files, but it is probably
   happening because of your server.

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * ["500 internal server error"](https://wordpress.org/support/topic-tag/500-internal-server-error/)

 * 5 replies
 * 3 participants
 * Last reply from: [Tauhidul Alam](https://wordpress.org/support/users/tauhidul-alam/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/getting-500-internal-server-error-3/#post-5931491)
 * Status: resolved