• Resolved sigedon



    I’m currently using your free version of the plugin.
    As soon as I go tho the “get filtered products” button (same goes for “get all products”) I get the loading screen. I’ve waited for about 20min and it doesn’t seem to be working. I tried reload the page and try again and I didn’t get much luck either.
    I’ve also tried by category and it still doesn’t work.
    I have some >6000 products and I’m using wordpress 4.8.

    Thank you for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for reaching to us.
    Currently, our plugin is fetching all products at a time. so you will be facing this issue if you have more than some 2000 products.

    We are fixing this issue in our next release. Thanks for your cooperation.

    Team XA


    I am experiencing similar issue. After getting filtered products request fails with 500 error but preloader continues working.
    I am also have >3000 products in my WordPress 4.8.2 installation.

    Is there any workarounds for this situation?

    Thanks in advance.

    Hi @boooober,

    Currently we do not have a workaround, we’ll have to wait for the fix, with the new release, currently we do not have an ETA yet.

    Hi @boooober, @sigedon

    We have fixed the issue in the new version

Viewing 4 replies - 1 through 4 (of 4 total)
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