Title: GetResponse Integration Error
Last modified: August 22, 2016

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# GetResponse Integration Error

 *  Resolved [skeetedre](https://wordpress.org/support/users/skeetedre/)
 * (@skeetedre)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/getresponse-integration-error/)
 * I’ve been struggling to get GetResponse integrated. Each time I try to activate
   it says invalid API even though the API is indeed valid and verfied in my GetResponse
   account. The API key worked fine in other plugins, but the plugin’s response 
   is:
 * Invalid API Key. Please try again.
 * I’ve typed it in manually, copied/pasted directly from GetResponse and it just
   keeps saying invalid API key.
 * [https://wordpress.org/plugins/wp-conversion-boxes/](https://wordpress.org/plugins/wp-conversion-boxes/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Ram Shengale](https://wordpress.org/support/users/ramshengale/)
 * (@ramshengale)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/getresponse-integration-error/#post-5585327)
 * Hi skeetedre,
 * Sorry to hear that you’re facing this issue.
 * Which version of WP Conversion Boxes are you using?
 * This integration error generally happens when either the key is invalid or the
   plugin is not able to connect to the GetResponse server. I just checked on my
   localhost copy of the plugin and it integrates just fine with my API key, so 
   there might me an issue with connecting to the server from your website.
 * Please try again after some time or try on some other website integration to 
   see if it gets integrated.
 * Let me know your results.
 * Ram
 *  Thread Starter [skeetedre](https://wordpress.org/support/users/skeetedre/)
 * (@skeetedre)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/getresponse-integration-error/#post-5585328)
 * It says Version 2.4.1 but odd that it wouldn’t connect as I have been using the
   same key fine on other newsletter plugins that connects to Get Response.
 *  Plugin Author [Ram Shengale](https://wordpress.org/support/users/ramshengale/)
 * (@ramshengale)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/getresponse-integration-error/#post-5585349)
 * Ok. Just send me your API key on this page: [http://wpconversionboxes.com/contact/](http://wpconversionboxes.com/contact/)
 * I’ll try to connect on my localhost and let you know if it’s plugin’s issue or
   some other.
 *  Thread Starter [skeetedre](https://wordpress.org/support/users/skeetedre/)
 * (@skeetedre)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/getresponse-integration-error/#post-5585407)
 * Ok, sent the details via contact form.
 *  Plugin Author [Ram Shengale](https://wordpress.org/support/users/ramshengale/)
 * (@ramshengale)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/getresponse-integration-error/#post-5585409)
 * Hi skeetedre,
 * I got your email and used your API key to integrate GetResponse and was able 
   to successfully integrate it:
 * [http://oi61.tinypic.com/jzd4l3.jpg](http://oi61.tinypic.com/jzd4l3.jpg)
 * This means that there is no issue with the plugin. But a possible reason why 
   this could be happening is that your request is getting timed out before receiving
   data from GetResponse server. This can either be due to slow server where you’ve
   hosted your site or slow GetResponse server when you try to connect.
 * I’d suggest you wait for some time and try again.
 *  Thread Starter [skeetedre](https://wordpress.org/support/users/skeetedre/)
 * (@skeetedre)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/getresponse-integration-error/#post-5585411)
 * Don’t think it’s speed or that it will resolve itself as this is a dedicated 
   server, solely for this site that is pretty powerful. I’m wondering if it is 
   not a blocking issue (IP address) but won’t know for sure as there is no way 
   to show real error logging, just that generic error about “Invalid API Key” which
   is not accurate.
 *  Plugin Author [Ram Shengale](https://wordpress.org/support/users/ramshengale/)
 * (@ramshengale)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/getresponse-integration-error/#post-5585480)
 * Ok. It might be an IP blocking issue, but I’m also not sure about it.
 * I’ll add some advanced error logging in the next version of the plugin so that
   it helps you and others with same issue.
 * But for now, all I can say is this does not seem to be related to the plugin 
   but something else as I’ve tried your API key on two more installations and it
   worked just fine. This might also be due to some other plugin conflicting with
   WP Conversion Boxes or something related to the server.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘GetResponse Integration Error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-conversion-boxes_d4d4d4.svg)
 * [WPCB - Email Optin & CTA Boxes](https://wordpress.org/plugins/wp-conversion-boxes/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-conversion-boxes/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-conversion-boxes/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-conversion-boxes/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-conversion-boxes/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-conversion-boxes/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Ram Shengale](https://wordpress.org/support/users/ramshengale/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/getresponse-integration-error/#post-5585480)
 * Status: resolved