Support » Plugin: IP2Location Tags » Get stuck in the setup wizard

  • Resolved billzt


    After its auto-update into 2.10.2, it doesn’t work.

    When I try to open the setup page in wp-admin, it shows a setup wizard for me to input the IP2Location LITE download token.

    However, after I input the token, it shows “success” and I can’t click “Next”.

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  • Plugin Author ip2location


    Can you attach a screenshot of the error?

    Also, what is the web browser you are using?

    • This reply was modified 6 months, 4 weeks ago by ip2location.
    Thread Starter billzt


    Thank you for your quick reply. I don’t know how to add a screenshot.

    However I’ve resolved this by myself.

    (1) Open the developer console in my browser and then hide the modal of the setup wizard.
    (2) Then I can read the instructions and I noticed the path for manually download has moved to /wp-content/uploads/ip2location
    (3) Then I downloaded the file “IP2LOCATION-LITE-DB1.BIN” and uploaded it to /wp-content/uploads/ip2location, and refreshed the page. It works.

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