Try deleting the file called “maintenance” in the root of the site’s web folder.
That should disable the maintenance mode.
J
Someone else advised the above, seemed to work for the poster. I can’t find it now.
I already tried searching for that file. No results.
Argh! Why does everyone else get the easy solution?
Other suggestions?
If your hosting generated a Maintenance Mode page, Just ask them how to disable it.
I’ve been sitting in chat mode with an Earthlink bot for a half hour. She’s been very nice, but keeps asking to verify account details.
If anyone has a quicker solution, I would be much appreciate.
Please post a link to your site
The source of that page seems to indicate it’s from a plugin, as it’s using your theme’s logo, even though the src statement is incorrect.
<body id="error-page">
<p><img src="http://www.virginiav.org/http://www.virginiav.org/wp-content/uploads/2016/07/V5_Logonew-admin.png" alt="maintenance" style="height: 62px!important;margin: 0 auto; display: block;" /><p style="text-align:center">We are currently in maintenance mode, please check back shortly.</p></p></body>
Also, this string at the top
Ticket #11289, IE bug fix: always pad the error page with enough characters such that it is greater than 512 bytes
ties to a wordpress trac post
Moreover the site is returning a 500 error. Have you tried forcing the theme to twentysixteen by renaming the directory for the currently active theme (via FTP or cpanel)?
I tried “turning it off and on again” with all of the plug-ins. I will look again. I don’t have a maintenance mode plug-in — any ideas which would be generating this error page?
Before I break anything else… You are saying I should just rename the Vestige theme folder on FTP instead of changing it in the WP admin? That sounds like it might mean a bad install for the theme.
If you can get into the admin, change the theme to twentysixteen and see if it fixes things. If not, rename via FTP.
issues the last few days while trying to upload a new theme and content to my client’s WP site
If that immedidately preceded this problem, I think the theme is a pretty reasonable thing to suspect.
Activating twentysixteen fixed it.
I reinstalled the Vestige theme, and we’re back to maintenance mode.
I had several issues with uploading the new site. The old site was built in 2004 using a file and database structure I’m not used to seeing on WP. Earthlink’s janky control panel made it nearly impossible to create a new database, so I ended up pointing the new install to one of the existing databases. It was during this period that the Earthlink maintenance mode page showed up.
Earthlink’s support bot couldn’t find any indication of maintenance mode.
If i can get this issue fixed temporarily, changing web hosts is the next priority.
Earthlink is still around? I had to double check that! Amazing. We used to have Earthlink DSL at home until, while my wife spent several hours on the phone with their tech support, I was able to drive over to a Comcast office, pick up a cable modem, sign up for their internet, drive home, and install it. We then canceled Earthlink.
I was just as surprised as you are. They also charge my nonprofit client almost twice what a small business should be paying these days. I am tempted to have a conversation about changing the host and the site at the same time… ah, scope creep!
In the meantime, I am looking for <id=”error-page”> using FTP. That might turn up something.
FYI, Dreamhost provides basic shared hosting for free for 501(c)(3) organizations.
